How A Pay Plan Can Impact Team Culture
One of the single biggest mistakes that shop owners make is paying employees a straight hourly wage. That’s because it breeds the wrong job mentality.
Auto Safety Advocates Tell Obama To Stop Rush To Get Self-Driving Cars On The Road
These groups also said the administration’s autonomous vehicle “guidance,” which is expected next week, should not be issued.
What To Know About Performing Employee Background Checks
While conducting reference checks on potential employees is a sensible way of managing your business risk, employers must carefully follow legal limits on the type and extent of background checks they can conduct.
Staying Power: Boosting Employee Retention Rates
The cold, hard facts make it abundantly clear: Companies, including automotive repair shops, need to change how they treat employees, not only if they want high retention rates, but simply if they want to succeed. After all, less than a third of American workers feel engaged at work, according to a 2013 Gallup Poll. This should matter to repair shops, if for no other reason than because statistics suggest the more engaged employees are, the more likely they’ll stay – and the more successful their companies will become.
Keep Your Business Running Smooth During The Summer Season
With the summer season comes a few things that companies need to consider in the workplace. The following are a few hot topics that may apply to your business to keep things running smoothly during the summer months.
Hiring The Best Staff To Deliver Quality Service
How do you hire to assemble a team of managers, service advisors and technicians capable of transforming your business? Keep reading for tips on staffing your shop the right way.
Kracl Automotive: Family Atmosphere Attracts Customers, Employees
When Adam Kracl and his wife Annette decided to open their own automotive repair shop in Glenwood Springs, CO, they knew they wanted to fill a void in the area with a shop that not only provided top-notch repairs, but also created a warm, inviting atmosphere for customers and employees alike.
What Is Your Roadmap To Profitability?
Your roadmap begins with collecting all the labor dollars for your technicians’ time. Through measuring and managing, you can determine whether or not you are collecting all the labor dollars that are available to you, or if you are leaving money on the table. Once you start measuring a few important metrics, especially effective labor
The Expectations Of Generation Y: What To Know When Hiring New Employees
Companies can’t continue to recruit, retain and manage their workforce with the mindset that was commonplace 20 years ago, and that includes your shop. Millennials grew up with advanced technology, mobile technology, real-time data and social networking, so that’s what they know and therefore expect to see from their employer. Here’s an overview of some of those expectations.
Eagle Automotive Combines Teamwork, Service Excellence For Business Success
When Brian Bates opened Eagle Automotive in Littleton, CO, 10 years ago, he knew he wanted to build not only a successful business, but also a rewarding environment where employees wanted to excel. If opening a second location in 2012 is any indication, Bates is on to something, and that something is teamwork.
