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The True Essence Of Selling

In a world where service advisors don’t want to be considered salespeople, we need to search our souls. Why is it that “selling” has become a dirty word? Why is it that we cringe at the term “sales?” It’s simple! Most service advisors do what they do each day because they care about people.

Technicians Selling Raybestos Brand Brakes Help Their Customers Earn $40 Rebates … and a Possible Trip to the Big Race in Chicago

Raybestos Brakes – a member of the Affinia family of brands – helps technicians, consumers and race fans travel down the financial fast track with a “Speed Into Savings” rebate and sweepstakes promotion.

New Raybestos Professional Grade Packaging Makes Selling Easier

New packaging for Raybestos Brakes – a member of the Affinia family of brands and the Official Brakes of NASCAR – will be released later this fall. The new Raybestos Professional Grade packaging was redesigned to unleash the power of clear communication. Compelling facts and attention-grabbing visuals provide the product validation technicians need to confidently sell a premium brake job.

Succession Planning – Navigating The Legal Landscape

Planning for a successful business handover means doing things by the book.

Bosch Auto Service Franchise Announces First Workshop Franchisee

The franchise programy offers a business model rooted in technology-driven strategy and experience.

Planning for Your Shop’s Success In The Future

Understanding succession planning before you need it is critical. This series is presented by Standard.

EV News Pros And Cons – Understanding Biases

Cold weather range loss and EVs: Separating fact from fiction

Charging an electric car in winter time
ShopOwner’s February Digital Edition Available Now

ShopOwner includes valuable business management and technical editorial content.

Understanding the Customer Lifecycle

Connect with customers to create repeat business and build your brand.

Timeless Quotes To Teach & Inspire

We hear plenty of opinions in the aftermarket – some of them are worth listening to.