The Truth About Stealing Employees
There is an expression that has been around our industry for decades that says if you run a good, ethical business, the one thing you should never do is “steal” employees. If you agree with that philosophy, this is one article you may want to read.
Workplace Safety Protects Your Employees And Your Business
While the subject of safety in an automotive repair shop is not nearly as sexy as a new marketing program or the latest on SEO, it goes a long way toward ensuring your technicians and company remain a vital component of your community, and you remain a profitable entity.
The Expectations Of Generation Y: What To Know When Hiring New Employees
Companies can’t continue to recruit, retain and manage their workforce with the mindset that was commonplace 20 years ago, and that includes your shop. Millennials grew up with advanced technology, mobile technology, real-time data and social networking, so that’s what they know and therefore expect to see from their employer. Here’s an overview of some of those expectations.
Casey’s Independent Automotive Repair Shares Vision With Employees
The mark of a long-lasting business isn’t just profitability during times of economic prosperity, but also adjusting when things take a turn for the worse. Vancouver, WA, Shop Owner Casey McGowan has seen hard times — and taken the steps necessary to ensure his business not only stayed afloat but flourished as well.
Welcome 2013 With New Employees
Start the New Year off on the right foot by filling those open positions at your company!
Getting Employees To Adopt The Right Culture
How many times during the day does a customer stop by or call, and ask to only speak with you, the shop owner? Do you know why? It’s because in general, the experience the customer has when dealing with the owner of a business is much different than when dealing with an employee.
How To Find And Hire High-Quality Employees
Computer technology may be an earth-shaking breakthrough in gathering information, but it can’t always help with one simple problem common to shop owners everywhere: How to find good employees.
Motivating Employees Through Recognition
In the last issue of Shop Owner, I talked about the need for receiving feedback from your employees and how important it
is to improving your leadership abilities. Another element of an effective leader is that he or she delivers feedback to employees in the form of recognition.
Herman Trend Alert: Engaged Employees Increase Bottom Line Performance
Gallup psychologist James Harter, a researcher in Omaha, NE, examined 10 companies’ employee satisfaction surveys, employee retention rates, customer loyalty and financial performance. He found a direct relationship between employee satisfaction and overall company performance.
Rewarding Your Team – Do Bonuses Really Matter?
Should you have to incentivize your employees to do their jobs? We talk about options for shop owners who want to build a supportive team.
