Don’t Overlook The Easy Dollars To Add To Your Bottom Line
As I began to review the profit and loss statements from last month, I was reminded of something I learned long ago. Financial data, although very useful, is just a snapshot of the past or history. Whether applied to our business or our daily lives, we can either use this data to improve or make corrections that will change our financial future, or repeat history and continue with the same results.
Secrets to Hiring Superstar Techs and Service Writers
The most profitable shops in America employ technicians and advisors who are superstars. So, it’s no surprise that one of the most common questions we hear from our clients is, “How do you find and hire the stars?”
Editor’s Notebook: Gender May Influence Vehicle Selection
A report released earlier in the year by CarGurus shows that “guy” car and “girl” car stereotypes hold true, confirming the “love affair” that consumers have long had with their vehicles lives on, but also validating the influence of gender on vehicle preferences.
Financial Insights from a Successful Shop Owner
As many of you know, it takes a lot more than excellent mechanical knowledge to run a successful automotive repair business. In fact, you could have the best mind in the world for vehicle service and diagnostics, but, at the end of the day, you need at least a nodding acquaintance with what it takes to turn a profit.
Integrity is Key to Success at Theo’s Automotive
Reputation is everything at Theo’s Automotive in Peachtree City, GA, and even the rare negative review can’t slow business down a bit for Owner Theo Kazadzis. In fact, Kazadzis says his response to a recent negative review amidst several positives at Repairpal.com actually brought in new business and won over a new customer, most likely for many years to come.
Five Tips to Improving as a Leader in 2011
If you are like a shop owner friend of mine from New Hampshire, you probably don’t think of yourself as a leader; most good
leaders don’t. They just do what they do … lead, and they do
it so well, that others take notice.
Taking the Mystery Out of Leasing
For the typical shop owner, the world of leasing can seem like a confusing landscape of options and costs. You may have heard conflicting information; some good, some bad, some neutral. I’m going to attempt to clear up this financial maze called leasing and suggest what to avoid and what to pay attention to.
Affinia Group Unveils World Smart Strategy
Affinia said during the past six years it has taken control of its global supply chain with an innovative approach to global commerce. The World Smart direction assures consistent product quality regardless of where a product is manufactured globally.
GM to Phase Out Goodwrench Brand in Favor of New ‘Certified Service’ Program
As part of an initiative to better connect General Motors’ brands with customers, the automaker has announced that Chevrolet, Buick, GMC and Cadillac will each receive its own Certified Service brand.
Waukegan Tire & Supply Co. Embraces Social Media to Keep Pace with Shifting Demographics
Waukegan Tire & Supply Co. Inc. has learned to adapt. The company did not just accept change because there was no other choice; it embraced change, and is thriving as a result. From adopting social media to keeping pace with shifting demographics, the company has found ways to grow a sense of community. As a family-run business, it is naturally focused on personal relationships, and has chosen to see not only customers, but also the entire community as its extended family.