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Pam’s Motor City Automotive: Love For Cars Is The Foundation For A Successful, Female-Owned Repair Shop

Pam Oakes has always had a love for cars, a passion handed down through the generations of her family. In fact, she’s a fourth-generation technician; her father, grandfather and even great-grandfather came before her and taught her everything they knew.

Bosch Mastertech VCI Scan Tool Now Supports Tech2WIN, Provides General Motors OEM Diagnostics

Bosch’s Mastertech VCI (M-VCI) aftermarket scan tool now provides OEM-level diagnostics for General Motors vehicles by supporting the General Motors Tech2WIN application. This is a powerful addition to M-VCI’s diagnostics capabilities which already boasts of two industry leading aftermarket diagnostics applications – ESI[tronic] 2.0 which provides coverage for European, Korean Vehicles and the award winning Shop Foreman Pro software which provides Asian and Domestic coverage, said the company.

Federated Members Elect Standard Motor Products Outstanding Vendor Of The Year

The Federated Auto Parts membership has selected Standard Motor Products (SMP) as Outstanding Vendor of the Year for 2011. In addition to the Outstanding Vendor of the Year award, Federated also presented its Outstanding Supplier Support Awards to: ACDelco; Affinia; Dorman; Federal-Mogul; Hastings; and USA Industries.

Harley’s Automotive: Resilient North Dakota Shop Bounces Back After Severe Flooding; Stays True To Core Values

When residents and business owners in the Souris River Valley were told last May that a flood was imminent in the coming weeks as a result of heavy rains and snow runoff, the owners of Harley’s Automotive Center in Minot, ND, sprang into action.

Executive Interview: Paul Johnson, Vice President, North America, Federal-Mogul Global Aftermarket

Prior to joining Federal-Mogul in 2010, Paul Johnson was general director of ACDelco. During his career with General Motors, he held positions of increasing responsibility in aftersales, product management, business development and finance. He earned a bachelor’s degree in Aeronautical and Astronautical Engineering from Purdue University and an M.B.A. from the University of Michigan.

Federated Member KOI Auto Parts To Host Annual Cavalcade Of Customs

KOI Auto Parts and Federated Auto Parts will once again present the 2012 Cavalcade of Customs and Training Expo in Cincinnati, OH. The annual event, marking its 52nd anniversary, is scheduled to take place January 13-15 at the Duke Energy Convention Center.

Small Town Satisfaction: Marc’s Garage Scores with Community-Rooted Customer Service

In today’s technology-saturated marketplace, consumers are bombarded with e-mails, robo-calls, text messages, twitter updates and more virtual junk mail every day. But unless Grandma’s getting out the good stationery, an honest-to-goodness hand-addressed thank-you note nestled in the daily stack of credit card offers is nearly as rare as a UFO sighting!