John’s Automotive Care: Where Continuous Improvement And The Little Things Count
No job is too big – or too small – for John’s Automotive Care. Whether it’s performing driveability diagnostics on a fleet vehicle, or simply changing a light bulb on a customer’s car, owner John Eppstein says the staff always gives 100 percent.
Golden Rule Auto Care Yields Success By Putting Its Name To The Test
If you had told Chris Cloutier six years ago that he would be running a successful auto repair business with his brother, Patrick, he would have laughed. But that’s exactly what happened when they decided to buy an existing shop in Rowlett, TX – off of Craigslist no less – and turn it into Golden Rule Auto Care.
Road To Great Technicians Needs Industry Buy-In
“Building the Road to GREAT Technicians” was the featured topic of the National Automotive Service Task Force (NASTF) Spring 2016 General Meeting, Wednesday, March 2, 2016 in Overland Park, Kansas. The challenge of finding qualified technicians is well documented in the automotive service industry and that challenge is expected to become even greater as vehicle technology continues to proliferate.
University Of The Aftermarket Foundation Announces Officers, Trustees For 2016
The University of the Aftermarket Foundation board of trustees has elected its officers for fiscal year 2016. An official confirmation vote was held during the recent University of the Aftermarket Foundation annual board of trustees meeting.
AASA Adds Additional Content To Know Your Parts Starting & Charging Campaign
The Automotive Aftermarket Suppliers Association (AASA) Know Your Parts Starting & Charging micro-campaign, which launched in March, is making progress in aiding service professionals in correctly diagnosing repairs – and now the campaign is expanding with additional diagnostic tips.
Registration Now Open For MACS 2016 Training Event
Registration is now open for the Mobile Air Conditioning Society (MACS) Worldwide’s 2016 Training Event and Trade Show, which is scheduled to take place Feb. 11-13, 2016, at the Caribe Royale all-suite hotel and convention center in Orlando, Florida.
Fuller Automotive: From Buggies To Autos, Shop Stands The Test Of Time
Not many shop owners can trace their roots back to a time before automobiles, when horse and buggy were the standard means of transportation. But that’s exactly what Chris Fuller can do with Fuller Automotive that started when his great-grandfather Willis Fuller transitioned from working on horse-drawn carriages to the internal combustion engine. Now Fuller Automotive & Tire Center in Auburn, MA, has eight bays for repairs on all makes and models, and is separated by a shared waiting room with a four-bay SpeeDee Oil Change center.
Repair One Automotive: Team Atmosphere Bolsters Shop’s Success
Creating a team atmosphere is sometimes easier said than done in a repair shop setting. Not so with Repair One Automotive. Since opening in January 2003, owners Brent and Brenda O’Neal have made every effort to build not only a team atmosphere, but a positive environment where “employees know their ideas are both listened to and valued.”
Rad Air Complete Car Care: Where Customer Service Is King
Behind every successful independent automotive repair shop is a staff that not only provides expert repairs, but one that treats customers with the care and respect that keeps them coming back – and telling their family and friends. Since founding Rad Air Complete Car Care in 1975, Shop Owner Andy Fiffick has expanded from his original Parma Heights, OH, location to three company-owned facilities and nine franchised operations throughout Northeast Ohio. Along the way, staffing has always been a critical component for success.
Federated-KOI Cavalcade Of Customs Set For January In Cincinnati
The 55th annual Cavalcade of Customs and Training Expo will be held Jan. 9-11 at the Duke Energy Convention Center in Cincinnati, OH. Federated Auto Parts and its long time member, KOI Auto Parts, are partnering again to host one of the country’s premier training and educational opportunities for shop owners and service technicians.
