VIDEO: Can You Calculate How Much Comebacks Really Cost?
Choosing cheaper parts will likely cost you in the long run. This video is sponsored by the Group Training Academy.
Business Connections Start With Personal Relationships
59 Auto in Plainfield, IL is NAPA’s 2021 Shop of the Year – Rich Brauer gives the credit to his team.
S.O.S. Podcast – How Text-To-Pay Eliminates Payment Headaches
Contactless payments can make your customers comfortable – and make your finances more secure.
Close Encounters – Making Contact Is The First Giant Leap
Digital vehicle inspections can be a powerful customer service tool for your shop.
VIDEO: Know Your Assets To Maximize Retirement Planning
It’s not too early to start planning for when you’re ready to retire. This video is sponsored by BOLT ON TECHNOLOGY.
S.O.S. Podcast – Employee Reviews Don’t Have To Be Scary
Employee reviews can actually be beneficial to your shop’s growth. This podcast episode is presented by Protractor.
Can You Keep Up With Technology and Business Changes?
Business continues to change at a dizzying pace. Can you keep up? This episode is presented by AAPEX 2021.
VIDEO: Is Retirement Scary, Exciting? Either Way, It’s Coming
Will your shop be ready for your retirement when you are? This video is presented by BOLT ON TECHNOLOGY.
S.O.S. Podcast – Don’t Be Intimidated By Digital Inspections
DVIs provide a “team mentality” to your techs and customers. This podcast is sponsored by Shop Boss.
Podcast: Shops Need New Ideas For Business Growth
Focusing on business success continues to be challenging – but a new way of thinking may be critical for growth.
Precision Diagnostics Calibrates Success on a New Frontier
Precision Diagnostics performs on-demand OE diagnostics and calibrations to keep customers focused on other tasks.
VIDEO: Texting Customers, Managing Expectations
Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.