Doug Kaufman, Author at Shop Owner Magazine - Page 18 of 24
~
S.O.S. Podcast – Employee Reviews Don’t Have To Be Scary

Employee reviews can actually be beneficial to your shop’s growth. This podcast episode is presented by Protractor.

Can You Keep Up With Technology and Business Changes?

Business continues to change at a dizzying pace. Can you keep up? This episode is presented by AAPEX 2021.

VIDEO: Is Retirement Scary, Exciting? Either Way, It’s Coming

Will your shop be ready for your retirement when you are? This video is presented by BOLT ON TECHNOLOGY.

S.O.S. Podcast – Don’t Be Intimidated By Digital Inspections

DVIs provide a “team mentality” to your techs and customers. This podcast is sponsored by Shop Boss.

Podcast: Shops Need New Ideas For Business Growth

Focusing on business success continues to be challenging – but a new way of thinking may be critical for growth.

Precision Diagnostics Calibrates Success on a New Frontier

Precision Diagnostics performs on-demand OE diagnostics and calibrations to keep customers focused on other tasks.

VIDEO: Texting Customers, Managing Expectations

Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.

You Have A Story To Tell – We Want To Hear It

If you’re facing it, someone else will likely relate & learn from your efforts – or have suggestions that may help you.

Podcast: Digital Data Will Define The Automotive Industry

Right To Repair can be a confusing topic for both shop owners and consumers, but data access will continue to be important.

Video: Digital Inspections – The Key to Communicating

DVIs provide your customers with full transparency to repairs needed. This video is sponsored by BOLT ON TECHNOLOGY.

Shop Profile: Al’s Certified Auto Repair, Augusta, ME

When adversity has tried to interfere from time to time, it has given way to great opportunities, says owner Al Sutherland.

Your Customers’ Cars Have Secrets You Need

Knowing as much about a vehicle as possible helps you offer professional experiences for your customers.