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Perception can be reality when it comes to your business’s reputation. Controlling the public perception of your shop is important not only for attracting current...Read More

“I pay myself $100,000 per year, plus all the cash I can take!” That was the response I got when, as a young shop owner,...Read More

Most shop owners begin their careers as technicians, and eventually buy their first shop. They are often the people who feel they own a...Read More

Although there is no simple or conclusive way of determining whether someone you are interviewing is an ethical person, one question I always ask...Read More

When your advisors start a sales presentation, and the customer senses they will need a number of repairs, they'll get anxious. They'll then immediately...Read More

News

The NARSA Mobile Heat Transfer/Heating/Air Conditioning pavilion at AAPEX will return this year to serve as the global marketplace for service replacements parts and everything...Read More

The Car Care Council’s monthly e-newsletter, “Be Car Care Aware” e-brief, provides an easy way for auto care industry members to receive information to...Read More

The Aftermarket Auto Parts Alliance says it is proud to be “customer-centric” – driving business around the needs and expectations of its service center...Read More

The Automotive Service Association (ASA) announced a strategic partnership with the Automotive Aftermarket Products Expo (AAPEX), which is co-owned by Auto Care Association and...Read More

Running a successful repair shop isn’t just about knowing how to fix cars, it’s about being able to effectively implement tried-and-true business strategies. You also...Read More

Executive Interviews

Brad Drummond, COO, Aramark Uniform Services Brad Drummond is Chief Operating Officer of Aramark Uniform Services and Refreshment Services – leading...Read More

Shop Profiles

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When you’ve been in the industry as long as Chris Atwood, you pick up a thing or two about running a successful independent automotive repair shop...Read More

Headlines

Running a successful repair shop isn’t just about knowing how to fix cars, it’s about being able to effectively implement tried-and-true business strategies. You also...Read More

Pennsylvania House Bill (HB) 2297, introduced by state Rep. Madeleine Dean, D-153, would require state vehicle safety inspections to include a review of any...Read More

Photo credit: iStock.com/xubingruo As the race for self-driving cars accelerates, new data shows that 43 percent of U.S. consumers would buy...Read More

The Auto Care Association has announced the 2016 recipients of its Impact Award: Four for the Future, which annually honors four aftermarket professionals, age...Read More

“I pay myself $100,000 per year, plus all the cash I can take!” That was the response I got when, as a young shop owner,...Read More

Owner Randy Pickering and Mayor Adam Paul celebrating their legacy in Lakewood together. Pickering’s Auto Service, a dependable, full-service, family owned...Read More

Auto Value and Bumper to Bumper have announced John Long, owner of John’s Auto Service, an Auto Value Certified Service Center in Cleburne, Texas,...Read More

The Car Care Council has announced its partnership with Family Service Day, an award-winning organization with a mission to help independent automotive businesses “do...Read More

Robert Bosch LLC has announced the addition of 39 new SKUs to its aftermarket product lineup in the month of September. Additions were made...Read More

Photo credit: iStock.com/shansekala A recent report from Navigant Research analyzes the market for natural gas vehicles (NGVs), including global forecasts, broken...Read More