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Photos courtesy of Jim Katzenburger If you had told Chris Cloutier six years ago that he would be running a successful...Read More

Whether you’re a new tire retailer, an automotive service center, or a used tire retailer or wholesaler, you will have to properly dispose of...Read More

Maximizing labor potential continues to be critical for shop owners who are working to grow their business without adding personnel. First, we need to...Read More

If you are in business long enough, the time will come when you’ll need to let someone go, so my goal with this article...Read More

When you start to see a pattern in behavioral issues, such as a tech, manager or service advisor coming in late, here are the...Read More

News

From BodyShop Business Fiat Chrysler Automobiles NV has become the first major carmaker to reach a cooperation deal with Alphabet Inc.’s Google to develop self-driving...Read More

Elite Worldwide announced that Jim Berberich has joined the company as its newest business development coach. In his new role, Berberich will utilize his years...Read More

Sen. Cory Gardner, R-Colo., left, meets with Donny Seyfer, ASA chairman during ASA’s Lobby Day on April 27. The Automotive Service...Read More

The Equipment & Tool Institute (ETI) has announced its new officers and board members for the 2016-’17 term. Officers (one-year term) • President – Bob Holland...Read More

The University of the Aftermarket Foundation has launched a new website at UofAFoundation.com. The new site features the foundation’s mission, latest news and donor...Read More

Executive Interviews

Robert Sanford

Robert Sanford Robert Sanford is responsible for ACDelco’s business strategies and overall performance. He joined GM in 1982 and has served...Read More

Shop Profiles

golden-rule-auto-featured

Photos courtesy of Jim Katzenburger If you had told Chris Cloutier six years ago that he would be running a successful...Read More

Headlines

For the 100th anniversary of the BMW brand, Bosch’s classic car division, named Automotive Tradition, has reproduced the BMW M1 starter, in line with...Read More

The MAHLE TechPRO Diagnostic Scan Tool helps technicians work smarter, not harder. The most advanced technology available for professional technicians, this versatile, Cloud-based, PC- or...Read More

Online attendee registration is now open for AAPEX 2016, which will take place Nov. 1-3 at the Sands Expo in Las Vegas, with AAPEXedu...Read More

In a landmark meeting on April 22, the Automotive Aftermarket Suppliers Association (AASA) facilitated discussions among a broad cross-section of industry experts to develop...Read More

Significant exhibit space has been added to the NACE | CARS 2016 Expo floor plan to meet growing market demand. NACE | CARS meetings,...Read More

To keep attendees ahead of the curve, AAPEX 2016 is adding a new Automotive Technology section to the show floor and hosting first-ever “Let’s...Read More

When it comes to dealing with objections, most service advisers shut down as soon as the customer says, “It’s too much money,” or “I’d...Read More

Whether you’re a new tire retailer, an automotive service center, or a used tire retailer or wholesaler, you will have to properly dispose of...Read More

Registration is now open for the 2016 Car Care Council Women’s Board (WB) Summer Leadership Conference, July 27-28 at The Westin Indianapolis in Indianapolis. The...Read More

A new survey by Kelley Blue Book reveals that 61 percent of drivers continue to multitask from behind the wheel. The 2016 Kelley Blue Book Distracted...Read More