How To Hire A True Leader
Once you find your leader in the rough, invest in training. This video is sponsored by the MyPlace4Parts Studio.
Deconstructing ‘Business As Usual’
In order for businesses to weather this crisis, they need to make customer retention their top priority.
VIDEO: Your Business Needs A Health Check Too
Here are some key things you should assess every year. This video is sponsored by the MyPlace4Parts Studio.
Be The Leader You Once Needed
The fate of the automotive industry lives in the generations to come. So what would you have told your younger self?
Time To Chill: Protecting Your Employees In Winter Weather
How can the cold affect your employees? It’s important to be aware of the risks.
Tattoos, Piercings And Telecommuting, Oh My!
Wonder how a relaxed dress code, tattoos or telecommuting should work in your office space? Read on!
The Equal Treatment Of Unequal Effort Will Destroy A Company
Everyone on our team should be given the same opportunities to grow and improve in their career. As Americans, we are all equal under the law. No one is inherently superior to anyone else simply because of their ancestry or advantages.
Employee Handbooks: Providing Clear Expectations Between Employers, Employees
A good employee handbook records the company’s rules and communicates them to your employees in an easy, understandable way. If a handbook is well drafted, it provides helpful information on what’s expected from employees and what they can expect from their employer.
An Introduction To Employment Agreements
Some of the most common questions I hear are, “Can I do that?” “Can I require that behavior?” “Can I make this policy change?” and – most notably – “Can I fire him?” Today, our question is, “Can I ask my employees to sign that?”
Perspire To Inspire: Cultivating A Culture Of Dedication & Commitment
Just like anything else in this industry and in life – building a winning shop culture takes time and effort, in addition to strategy. Good thing no one in the auto repair industry is afraid of a little hard work!
Unemployment Benefits: Considerations When Contesting A Claim
If you have ever fired an employee, then I suspect you have gotten a claim for unemployment benefits. And we all know that employers can easily lose an unemployment claim, even when you had a legitimate reason for termination! Whether unemployment claims are the bane of your existence or a routine part of your month, here are a few tips for successfully assessing and handling these claims.
The Power Of Gratitude: When People Feel Valued And Appreciated, They Are Better Able To Handle Customers
Automotive repair facilities often say their business would fail without their employees. But do their employees know that?
