Building An Environment Where People Do The Right Thing (Without Being Asked)
Thinking about overhauling your company’s culture can be overwhelming and intimidating. Is that because culture is more of an intangible? Something you can’t see or touch? Something for which you can’t write out a standard operating procedure? Something you can’t put in place over the weekend and have ready for your staff Monday morning? We like to fix things with our hands or with a written process or a set of rules, but we can’t fix culture that way.
Auto Care Association Presents Webinar On Reducing Employee Turnover
The cost of losing a single employee may be two-and-a-half times the employee’s salary. However, that cost is often avoidable through well-designed retention strategies and the role managers play in the workplace.
Four Creative Ways To Improve Employee Morale
Experts say there is a direct relationship between keeping employees happy and getting the best out of them, but improving morale in the shop is a deceptively simple goal. Sometimes, in order to raise morale in the shop, you have to get creative. Here are four areas where business owners can lift employee spirits and create a happier, more productive workforce.
How Do You Motivate Your Employees?
There’s an old management saying about the carrot or the stick. Carrots incent behavior, and sticks intimidate behavior. Over time, both styles have been tested. My opinion is that long term, the stick becomes ineffective and can lead to burnout and even the loss of good employees.
Four Creative Ways To Improve Employee Morale
Experts say there is a direct relationship between keeping employees happy and getting the best out of them, but improving morale in the shop is a deceptively simple goal. Sometimes, in order to raise morale in the shop, you have to get creative. Here are four areas where business owners can lift employee spirits and create a happier, more productive workforce.
Monitoring Employees: Staying Within Legal Boundaries
In this article, we are going to discuss the steps you should take to stay within the legal boundaries if you’re checking in on your employees.
60 Minute Tune: Family Atmosphere Transcends All Other Customer Service Efforts
When customers visit 60 Minute Tune, an Auto Value Certified Service Center and a customer of Warren Distributing located in Granada Hills, CA, they’re greeted by the smell of fresh coffee and friendly, smiling faces. Shop owner David Jackson wouldn’t have it any other way.
A Happy Team Is A Productive Team
Any shop’s success runs on the weight of their employees’ shoulders. It works like a domino effect; the happier your employees are, the happier your customers are … and the happier you are!
Monitoring Employees’ Work Habits
Companies have many legitimate reasons for monitoring customer telephone calls or checking employee computers, which range from ensuring good customer service to addressing workplace theft to confirming compliance with speed limits and other laws. In this article we are going to discuss the proper steps you should take if you’re checking in on your employees.
How To Shop For Health Insurance
With the many different facets of health insurance, shopping for the right kind of coverage can be a daunting task for small business owners. With various policies, regulations and requirements, there is a lot to consider – not to mention the fact that health insurance is often the largest expense next to wages for a company.
Preventive Healthcare For Your Company
Like heading to the doctor for an annual checkup, preventive care can be an important tool to maintain the health of your business. Here are a couple of areas to keep in mind to help reduce your employment headaches in the future.
Are Your Employees Lacking Motivation?
Many company leaders believe that offering higher pay than the competition is enough to attract and retain the best people. However, many studies suggest something different: We have to find a way to tap into the deeper motivational needs of our staff if we want to create and keep the stars!