2016 National Tire Safety Week Kicks Off Next Week
As millions of American drivers hit the road for Memorial Day weekend, it’s not just the start of summer, but also the beginning of National Tire Safety Week.
YANG Hosting 3 Regional Meet-Ups In June
These local events are part of the YANG Regional Meet-Up program, which was launched in June 2015. All young professionals, both members and non-members, under the age of 40 in the industry are encouraged to attend.
Jim Berberich Joins Elite As A Business Development Coach
Berberich was exposed to the auto service industry growing up, as his father was a master tech for Ford and his uncle owned an auto electric rebuilding business. In college, Barberich decided to blaze his own trail and became a manufacturing engineer, but soon found his way back to the auto service industry by joining his wife, Diane, as the owner of Al’s Automotive and Tire.
7 Tips For Handling Difficult Phone Shoppers
Today’s consumers have more choices than ever before. When it comes to choosing someone to take care of their automotive needs, they turn to their friends, family and co-workers for recommendations, they consider brands that they’ve heard of and they also search the web. Once they have a shop in mind, they may then either reach out over the web or stop by the shop, but the majority of your potential customers will pick up the phone and give you a call.
Randy Pickering Joins Elite As Business Development Coach
Elite has announced that Randy Pickering has joined the company as its newest business development coach. In his new role, Pickering will utilize his 39 years of experience as a shop owner to provide one-on-one business building guidance to current shop owners throughout the U.S.
One In Three Americans Doubt Accuracy Of Fuel Economy Rating
A new AAA survey reveals that one-in-three Americans do not believe the U.S. Environmental Protection Agency’s (EPA) new vehicle window sticker accurately reflects the fuel economy they achieve when driving. To assess the accuracy of this perception, AAA performed an analysis of data collected on the EPA’s FuelEconomy.gov website, along with laboratory and real-world vehicle testing, and found that driver behaviors and environmental conditions, rather than vehicle shortcomings, are likely responsible for most fuel economy variances.
Car Care Council Women’s Board Announces 2015 Scholarship Winners
The Car Care Council Women’s Board announces the recipients of its 2015 scholarships for high school and secondary students in the automotive aftermarket. This year, the Women’s Board gave a record $28,000 in scholarships.
Rad Air Complete Car Care: Where Customer Service Is King
Behind every successful independent automotive repair shop is a staff that not only provides expert repairs, but one that treats customers with the care and respect that keeps them coming back – and telling their family and friends. Since founding Rad Air Complete Car Care in 1975, Shop Owner Andy Fiffick has expanded from his original Parma Heights, OH, location to three company-owned facilities and nine franchised operations throughout Northeast Ohio. Along the way, staffing has always been a critical component for success.
Auto Care Association Unveils First-Ever State Of The Auto Care Industry Report At Inaugural Industry Forum In Washington, DC
The Auto Care Association unveiled its first-ever annual State of the Auto Care Industry Report at the inaugural State of the Auto Care Industry Forum at the U.S. Chamber of Commerce in Washington, D.C. Mary DellaValle, editor of Shop Owner, was at the event in Washington on April 29. She collected the following key takeways from presenters.
New Study Reveals When, Where And How Much Motorists Drive
On average, Americans drive 29.2 miles per day, making two trips with an average total duration of 46 minutes. This is according to a new study currently underway by the AAA Foundation for Traffic Safety and the Urban Institute.
