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What Does Shuttle Service Say About Your Business? Consider A Hybrid Or Electric Vehicle

Offering a shuttle service for your customers provides some great opportunities. Many times, customers drop by with an unexpected issue and have not planned for a ride back home or to work. By providing a shuttle service, you give your customer added value that may help them decide to leave the vehicle for repair and, hence, provides you with the opportunity for revenue.

Executive Interview: Paul Johnson, Vice President, North America, Federal-Mogul Global Aftermarket

Prior to joining Federal-Mogul in 2010, Paul Johnson was general director of ACDelco. During his career with General Motors, he held positions of increasing responsibility in aftersales, product management, business development and finance. He earned a bachelor’s degree in Aeronautical and Astronautical Engineering from Purdue University and an M.B.A. from the University of Michigan.

Bosch Wheel Balancer Portfolio Includes Compact Workhorse Units, Laser Actuated Balancers

The Bosch portfolio of advanced wheel balancers ranges from compact, tech friendly balancers to sophisticated electronic and laser-actuated units. According to the company, Bosch balancers offer precision balancing with clear and accurate displays, incorporating easy-to-use features and navigation.

Bosch Introduces ‘National Wheel Service Promise’

Bosch has just introduced the “Bosch National Wheel Service Promise” – a move that the company says guarantees a Bosch authorized Wheel Service repair provider will restore Bosch-branded wheel service equipment to operating condition within 48 hours of repair being scheduled.

Bosch Renews Partnership With Discovery Channel’s Storm Chasers To Launch New ICON Wiper Blade Advertising Campaign

Building on the success of the How Storm Chasers Clear the Way campaign introduced last year, Bosch has once again partnered with Discovery Channel for the popular Storm Chasers series to launch a dynamic new advertising campaign for the premium ICON beam wiper blade.

Bosch Named Exclusive NASCAR Performance Partner, Oxygen Sensor Supplier For NASCAR Fuel Injected Engines

Bosch developed and introduced the automotive oxygen sensor in 1976, and as NASCAR makes the switch from carburetion to fuel injection in 2012, Bosch will be its exclusive oxygen sensor supplier.

Hybrid-Ready Bosch ACS 620H A/C Refrigerant Handling System Offers Speed, Flexibility And Ease Of Use

Bosch’s hybrid-ready ACS 620H Digital A/C Refrigerant Handling System is user-friendly and independently certified to the new J2788 High Voltage Addendum standard. This allows the shop to service hybrid vehicle A/C systems utilizing high-voltage electric drive compressors. Accurate, safe hybrid service is made possible by the service hose flush capability, and the absence of on-board oil injection, which prevents system oil cross contamination greater than 1000 PPM between back-to-back services.

Sales Down? Before You Blame Your Service Advisors …

If you are falling short of your sales goals, before you start blaming your service advisors, you need to make sure that your technicians are providing them with the adequate recommendations.

Federated Car Care Center Members Drive Dirty with the Two Kennys

It was another day for fun and adventure as four Federated Car Care members got the chance of a lifetime to race with NASCAR drivers and dirt track legends Kenny Schrader and Kenny Wallace. The “rookie” drivers were the winners of the annual “Get Dirty with Kennys Sweepstakes,” a contest exclusively for Federated Car Care Center members.

AAPEX Learning Forum Offers Education for All Aftermarket Segments

The Automotive Aftermarket Products Expo (AAPEX) Learning Forum will feature 30 education sessions with specific classes recommended for general aftermarket audiences, warehouse distributors, manufacturers, retailers, auto repair shops and parts stores. Sessions will take place throughout AAPEX, Tuesday, Nov. 1 through Thursday, Nov. 3, at the Sands Expo Center, Las Vegas, NV.