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2013 SEMA Awards To Showcase Industry’s Hottest Vehicle Platforms

To showcase the industry’s top trend-setting vehicle models, the SEMA Awards will be announced and presented to winning automakers during the 2013 SEMA Show in Las Vegas, Nev., held Nov. 5-8, 2013. Through the program, SEMA exhibitors that make the products and accessories for today’s popular models, will identify the vehicle platforms they believe are best for accessorizing, and ideal for showcasing the coolest new products.

Case Study: Buying And Selling An Auto Service Business – A Look At The Perspectives Of Both Buyer And Seller

I’ve found that every new listing is like a fresh new project. Although the perfect outcome is always a Win:Win situation for both buyer and seller, the backgrounds and experiences of the people involved and the steps to getting there are always different. For example, although many business sales involve a retiring, older owner selling to a younger buyer, here’s one that was just the opposite.

Executive Interview: Rusty Bishop, CEO, Federated Auto Parts Distributors

Rusty Bishop began his career in the automotive aftermarket more than 40 years ago when he joined Fisher Auto Parts where he held a number of positions in warehouse and jobber store management and also served as a director of the company. In 1985, Bishop co-founded Federated Auto Parts Distributors, a program marketing group for major warehouse distributors headquartered in Staunton, VA. Through the years, Bishop’s leadership allowed Federated to grow to become one of the leading program groups in the industry.

New SEMA Research Shows $31 Billion In Automotive Parts, Accessories Sales

Sales of automotive specialty equipment products continue to climb, with sales in 2012 reaching $31 billion, according to the 2013 SEMA Annual Market Report. This figure represents a 4 percent increase over the previous year, and marks the third consecutive year of growth, according to the association.

When Exceptional Customer Service Is Not Enough

A good customer called me the other day to let me know that he has concerns regarding the quality of our work. Last week, we installed an exhaust system on his Maxima and two days later it sounded like the muffler had fallen off. There was so much noise, he was afraid to drive the car. We went to his house to pick it up. We found that the baffles had broken apart in the brand new muffler we just installed.

MACS 2013 Mobile A/C Update Clinic Book Now Available

Service shop owners and technicians who were unable to attend a MACS Mobile A/C Update clinic this spring can now purchase the MACS 2013 Mobile A/C Update manual from the Mobile Air Conditioning Society (MACS) Worldwide.

U.S. Diesel Car Registrations Increase By 24 Percent, Hybrids Up 33 Percent; Total Car Market Registrations Increase Just 2.7 Percent Since 2010

Clean diesel car registrations increased by 24.3 percent in the U.S. from 2010 through 2012, following similar trends of double-digit diesel car sale increases throughout the country, according to new data compiled for the Diesel Technology Forum.

GAAS 2013 Speaker To Help Attendees Take Advantage Of Today’s Social, Mobile, Digital World

Known as the “Strategy Diva,” Cynthia Cohen says it’s not time to rest in today’s digital world. Cohen, founder and president of Strategic Mindshare, will present “It’s a Social, Mobile, Digital World! Are You Taking Advantage or Letting Opportunity Pass You By?” at the 2013 Global Automotive Aftermarket Symposium (GAAS), May 21-22 at the Hyatt Regency O’Hare near Chicago.

Family Business Survival Session Set For GAAS 2013

Business advisor and speaker Susan Rounds says all business owners struggle with the “keep vs. sell” decision and that all businesses are in transition.

Repair Shop Owners Ready To Tell Suppliers What They Need At GAAS 2013

Three Chicago area automotive repair shop owners are ready to help manufacturers and distributors understand what is important to them at the 2013 Global Automotive Aftermarket Symposium (GAAS) scheduled for May 21-22 at the Hyatt Regency O’Hare near Chicago.