AVI Brings High-End Technical Training To AAPEX
The AVI Training Conference will take place alongside the Automotive Aftermarket Products Expo (AAPEX) to give attendees the opportunity to participate in two industry events at one time and one place. AVI’s Training Conference is slated for Monday, Oct. 29 and Tuesday, Oct. 30 during AAPEX 2012, set for Oct. 30 through Thursday, Nov. 1. Both events will take place at the Sands Expo Center in Las Vegas.
Optimal Auto Care: Specialization Fuels Success Of Santa Cruz, CA, Shop That Has Serviced BMWs For More Than 20 Years
When you’ve been in the automotive repair business as long as Nate Smith has, you learn a thing or two about running a successful shop. First and foremost, the customer always comes first. And second, specialization can be the key to success.
The Swedish Solution: Master Tech Turned Owner Knows How To Ensure Quality Repairs And Deliver Optimal Customer Service
Shop owner Bob Howlett caught the car bug early as he pumped gas and started turning wrenches while finishing high school. That early passion blossomed when Howlett moved from the service station and started at The Swedish Solution, where his apprenticeship began in earnest in 1985. The previous owner retired in 2004, selling the Orange Village, OH, location to Howlett, and the Cleveland Heights, OH, location to Dave, Howlett’s mentor.
Brake Manufacturers Point Out They Are Part Of The Solution To Reducing Copper In U.S. Watersheds
The Brake Manufacturers Council (BMC) of the Automotive Aftermarket Suppliers Association (AASA) recently issued a statement in response to recent media reports and PR regarding the negative impact of the use of copper in brake friction products as it affects U.S. waterways.
Frank’s European Service Tackles Even The Toughest Jobs And Over-Delivers On Customer Expectations
Walking into the serene, peaceful waiting room at Frank’s
Mercedes Service in Henderson, NV, one would think that it’s a
laid-back business. But, that couldn’t be farther from the truth.
New A/C Machine Requirements For R-1234yf And Hybrid Vehicles
In case you haven’t heard, there is a new refrigerant coming called R-1234yf. The claims are it’s a much lower greenhouse gas than R-134a. As a shop owner who’s trying to stay ahead of the curve, I need to know what service equipment is needed, when it is needed and what it will cost.
Federated Member KOI Auto Parts To Host Annual Cavalcade Of Customs
KOI Auto Parts and Federated Auto Parts will once again present the 2012 Cavalcade of Customs and Training Expo in Cincinnati, OH. The annual event, marking its 52nd anniversary, is scheduled to take place January 13-15 at the Duke Energy Convention Center.
Auto International Association Presents The 2011 AIA Import Product And Marketing Awards
The Auto International Association (AIA), the import segment of the Automotive Aftermarket Industry Association (AAIA), has announced the recipients of the 2011 AIA Import Product and Marketing Awards. The winners were honored at a special AIA press conference on Tuesday, Nov. 1, and recognized at the AIA Luncheon and Awards Program on Wednesday, Nov. 2 at the Automotive Aftermarket Products Expo (AAPEX) in Las Vegas, NV.
Autoscope Perfects The Art Of Automotive Repair: Training, Customer Service Are Key Elements To Shop’s Success
According to Autoscope President Nerces Mavelian, “Superstar Technicians” are “built, not born.” It all starts with what can’t be avoided and what is usually a lengthy and arduous task: finding the right candidate in the first place.
Honesty, Integrity Help Fuel Business For New Hampshire Shop
For Bill Gurney, owner of Gurney’s Automotive Repair, success can be attributed to one philosophy: Treat people how you want to be treated. It’s on the principles of honesty and integrity that he opened his first shop in 1985 with his wife, Charlotte, in Nashua, NH.