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Westside Auto Pros: Internet-Savvy Shop Still Going Strong After 16 Years

In today’s ever-changing digital media landscape, with thousands of tweets per minute and videos going viral every day, it’s becoming more and more important for shop owners to stay on top of marketing technology. Ron Haugen, owner of Westside Auto Pros in Des Moines, IA, has seen first-hand how a well-mastered, intentional social media plan can attract new customers.

2012 Tax Changes For Businesses

It’s that time of year again: tax time. Whether you file as a corporation or sole proprietor, here’s what business owners need to know about tax changes for the 2012 tax year.

Elite Announces Date For Full-Day Shop Management Course

Elite Worldwide has announced that its 8 Steps to a More Profitable Auto Repair Shop seminar for shop owners will be held on April 27th in Irvine, CA. The course will be presented by Elite president Bob Cooper, who has helped thousands of shop owners build more successful business over the last 20 plus years, and business development expert Doris Barnes.

Elite Offers 5-Day Comprehensive Shop Management Course

Elite Worldwide’s AMI-accredited “Fly With the Eagles II” shop management course will be held in San Diego, CA, May 15-19. The course will be presented by Elite president Bob Cooper, who built this course from the ground up based on his own success as a shop owner, and his experience helping thousands of other shop owners build more successful businesses over the last 20-plus years.

Larry’s AutoWorks: Shop Owner’s Success Linked To Accepting And Adapting To Change

Most people don’t become automotive repair shop owners overnight; they may start out as a technician who agrees to slowly take over a retiring owner’s business, or open their own shop and steadily build a customer base. When the first option fell into Larry Moore’s lap, he jumped at the chance – with some mixed results in the beginning.

10 Mistakes To Avoid When Selling Your Business: An Insider’s Guide, Part 1

The majority of challenges and frustrations experienced by sellers can be avoided with solid information about the pitfalls of selling a business in today’s market. While there are dozens of challenges to overcome, here are the first five of 10 of the most common mistakes that can have drastic repercussions and cause both stress and loss of value on a business sale.

Are You A Shop Owner Suffering From Burnout?

Over the years I have met hundreds, if not thousands, of shop owners who are suffering from burnout. They either tell me they have it, or it clearly shows in their behavior. Ironically, dealing with burnout is no different than fixing cars, in that in order to accurately solve the problem, we have to first identify the cause.

Looking To Drive Up Technician Productivity?

For decades management trainers have told shop owners that it’s good to have some “healthy competition” between their employees. Here at Elite, we agree. Competition can drive personal development, it can drive productivity, and there is no doubt that it can drive profits. Ironically, it can also take all three in the wrong direction.

ASE Offers Update On Certification For Auto Professionals

No more written exams. That was one update on the National Institute for Automotive Service Excellence (ASE) given by Tony Molla, vice president of communications for ASE, at the Collision Industry Conference held Jan. 12-13 in Palm Springs, CA.

How To Find And Hire High-Quality Employees

Computer technology may be an earth-shaking breakthrough in gathering information, but it can’t always help with one simple problem common to shop owners everywhere: How to find good employees.