VIDEO: How OE Vehicle Systems Are Engineered To Work Together
Many parts may “meet spec” but are they the best option? This video is sponsored by ACDelco.
Independent Garage Owners Of North Carolina Host Automotive Service & Technology Expo
The Automotive Service & Technology Expo is aimed at repair shop owners, service advisors and auto technicians who are looking to gain insights from some of the nation’s top trainers.
60 Minute Tune: Family Atmosphere Transcends All Other Customer Service Efforts
When customers visit 60 Minute Tune, an Auto Value Certified Service Center and a customer of Warren Distributing located in Granada Hills, CA, they’re greeted by the smell of fresh coffee and friendly, smiling faces. Shop owner David Jackson wouldn’t have it any other way.
VIDEO: How To Attract Top Talent
With competition for quality techs at an all-time high, Adam Redling advises how to make your shop more attractive to potential employees, starting with how to refine your job opening marketing efforts to entice the best candidates. Sponsored by ACDelco.
VIDEO: Boost Productivity With Performance-Based Pay Plans
Adam Redling says that identifying your technicians’ earning potential in real dollars will eliminate any pushback on a performance-based pay plan and create a more efficient shop in the process. Sponsored by ACDelco.
VIDEO: Competing In Today’s Digital Landscape
Adam Redling provides pointers on gaining a competitive edge when navigating through today’s digital landscape that include competing on value rather than price, and communicating with customers in the way they prefer to be reached. Sponsored by ACDelco.
VIDEO: Outshining The Competition
Adam Redling discusses how to create a winning value proposition that differentiates your shop from the competition and keeps it top of mind among your customers and prospects. Sponsored by ACDelco.
University Of The Aftermarket Foundation Announces Officers, Trustees For 2017
An official confirmation vote was held during the recent University of the Aftermarket Foundation annual board of trustees meeting.
Registration Now Open For MACS 2017 Training Event And Trade Show In Anaheim, California
The 2017 MACS Training Event theme is “Mobile A/C: Global Service Horizons,” exploring the new technologies influencing the role of mobile A/C systems in current and future vehicles.
Seasonall Automotive Service: Solid Foundation Built On Practical Experience
When you’ve been in the industry as long as Chris Atwood, you pick up a thing or two about running a successful independent automotive repair shop – especially when you got your start pushing a broom rather than turning wrenches.