5 Surprising Strategies To Increase Business Productivity & Profitability
Maximizing both productivity and profitability in a business often takes out-of-the-box thinking. But, don’t stop there! It’s also wise to go a step further and think against the grain to look at issues and approaches through a different lens – even if this different perspective is counter-intuitive or contradictory.
AAPEX Technology Tools Facilitate Attendee Engagement And Increase Exhibitor Reach
The AAPEX 2015 native mobile app includes a New Product Showcase gallery for attendees to view feature products and add exhibitors to their personalized expo plan. The mobile app also provides useful category-based options for searching for exhibitors and products along with interactive floor plan maps with “Locate Me” functionality.
How To Effectively Outsource HR Functions
Small businesses can not only effectively outsource HR to a managed services team, but can run a stronger company and more productive workforce with an external HR consultant, or managed HR services provider.
Finding And Keeping Quality Service Technicians
Over the past several years I have been actively involved in several aftermarket associations where the topic of technician shortages has been discussed. Depending on the association, I have heard that we’re down anywhere from 60,000 to 100,000 quality technicians – a number that appears to grow each year, fueled by events such as position changes, retirement and individuals exiting the industry all together.
Taking The Fear Out Of The Customer Experience
Fear is standing between you and a long-term relationship with your customer. You need to change their minds, show them that you’re different and overcome that fear to build trust. In essence, you need to take care of them.
Organize Your Finances
In business, being constantly busy is good. But often this pace can add to financial disorganization. Get your business’ financial house in order with these easy tips.
Computer Health Checkup: Replace Or Repair?
Every part of a computer serves a function, but much like a car, some parts do more than others. To provide the longest, most reliable service, high-use, high-wear components like monitors, printers, keyboards, hard drives and removable drives all require timely maintenance.
It’s In The Book
Most enterprises have established operational policies and procedures that address almost every element of their business, from inventory controls to making bank deposits. These basic operational procedures are usually unique to the individual business unit and subject to the discretion of the business owner. However, more often than not, the single most important operational function is often left unaddressed.
Rising Above The Competition In Competitive Times
We all know that vehicles are being built better, they are lasting longer, and the competition for auto repair customers is heating up. Accordingly, shop owners are constantly looking for ways to add value to their services in order to separate themselves from their competitors.
The 5 Most Common Hiring Mistakes Shop Owners Make
The top shops in America realize that in order to build a successful business they will need to have team players that are self-starters, who can produce, and who will never compromise their ethics. Over the years, I’ve not only been fortunate enough to hire many of our industry superstars, but I have seen hiring mistakes made every day by shop owners all across America.
Taking The Mystery Out Of Labor Inventory
Many colleagues in the industry seem to be confused about managing labor inventory in their shops. Much of the confusion comes from the terminology thrown around the industry and because the definitions for these terms vary (no disrespect to my peers). I would like to clarify, from my perspective, what I believe to be the proper terminology and formulas for managing labor inventory.
Staying Power: Boosting Employee Retention Rates
The cold, hard facts make it abundantly clear: Companies, including automotive repair shops, need to change how they treat employees, not only if they want high retention rates, but simply if they want to succeed. After all, less than a third of American workers feel engaged at work, according to a 2013 Gallup Poll. This should matter to repair shops, if for no other reason than because statistics suggest the more engaged employees are, the more likely they’ll stay – and the more successful their companies will become.