The Power Of Gratitude: When People Feel Valued And Appreciated, They Are Better Able To Handle Customers
Automotive repair facilities often say their business would fail without their employees. But do their employees know that?
Annual Performance Reviews: Yes Or No?
How many of you use annual performance reviews? And how many of you think that there must be a better way to manage your employees? If so, read on.
How The Department Of Labor Helps You Hire Veterans
Navigating the resources available to you when it comes to finding, hiring and training veterans can be confusing. The Department of Labor’s VETS has a team of Regional Veterans’ Employer Coordinators (RVECs) to connect people with federal, state and local resources, including on-the-job training and apprenticeship programs to help reduce employer costs and facilitate veterans’ employment.
Building An Environment Where People Do The Right Thing (Without Being Asked)
Thinking about overhauling your company’s culture can be overwhelming and intimidating. Is that because culture is more of an intangible? Something you can’t see or touch? Something for which you can’t write out a standard operating procedure? Something you can’t put in place over the weekend and have ready for your staff Monday morning? We like to fix things with our hands or with a written process or a set of rules, but we can’t fix culture that way.
Your Frontline Employees Are Your Brand: Do You Have The Right Ones?
If shops have no staffing strategy or formalized hiring process in place, clearly, they need to make a change. While shop owners may not be able to control things such as recalls, interest rates or industry evolution and trends, they can control who they hire.
‘I Fell Asleep In The Parking Lot’ And Other Hair-Brained Excuses For Being Late To Work
Everyone shows up late to work once in a while. But some employees have made it an art form. According to a new CareerBuilder survey, one in four workers (25 percent) admitted that they’re late to work at least once a month, down from 29 percent last year.
Drugs And Alcohol In The Workplace
Given the myriad risks of on-the-job drug and alcohol use – and the steep price that shops can pay for negligent repairs – it’s more important than ever to ensure that your employees are focused, clean and sober.
Four Creative Ways To Improve Employee Morale
Experts say there is a direct relationship between keeping employees happy and getting the best out of them, but improving morale in the shop is a deceptively simple goal. Sometimes, in order to raise morale in the shop, you have to get creative. Here are four areas where business owners can lift employee spirits and create a happier, more productive workforce.
How Do You Motivate Your Employees?
There’s an old management saying about the carrot or the stick. Carrots incent behavior, and sticks intimidate behavior. Over time, both styles have been tested. My opinion is that long term, the stick becomes ineffective and can lead to burnout and even the loss of good employees.
Four Creative Ways To Improve Employee Morale
Experts say there is a direct relationship between keeping employees happy and getting the best out of them, but improving morale in the shop is a deceptively simple goal. Sometimes, in order to raise morale in the shop, you have to get creative. Here are four areas where business owners can lift employee spirits and create a happier, more productive workforce.
Knowing The Laws Protecting Military Service Members
As armed conflicts continue around the world, every employer can expect to encounter employees who have served, are serving or will serve in a branch of the United States Armed Forces. So it is a good idea to take a few minutes to review the federal laws specifically applicable to these service members.
Monitoring Employees: Staying Within Legal Boundaries
In this article, we are going to discuss the steps you should take to stay within the legal boundaries if you’re checking in on your employees.
