Secrets to Hiring Superstar Techs and Service Writers
The most profitable shops in America employ technicians and advisors who are superstars. So, it’s no surprise that one of the most common questions we hear from our clients is, “How do you find and hire the stars?”
Good Interviewing Takes Time and Preparation, Part 2
In Part 1 of this article in the March/April issue, I discussed how investing ample time in the interview process can prevent hiring the wrong person for the job, as well as employee turnover, because you can get a more accurate assessment of a candidate’s qualifications. This article will continue with that discussion, zeroing in on how to properly assess a job prospect’s skill sets.
Good Interviewing Takes Time and Preparation, Part 1
To some degree, I think everyone in a job interview is a bit of an actor. For the most part, the interviewer/interviewee relationship tends to accentuate the positives and gloss over the negatives. But, the information each party shares in the interview should give the other party an accurate image of the qualifications, experience and general work ethic or attitude he or she brings to the negotiating table.
Motivating Employees Through Recognition
In the last issue of Shop Owner, I talked about the need for receiving feedback from your employees and how important it
is to improving your leadership abilities. Another element of an effective leader is that he or she delivers feedback to employees in the form of recognition.
Labor-Related Tax Breaks Businesses Need To Know
In this tough economy, every business could use a break. Here is a list of available tax credits to businesses who hire employees fitting in the following categories.
Discrimination in the Workplace: Prevention Starts at the Top
The U.S. Justice Department tells us that lawsuits alleging discrimination in the workplace more than tripled in the 1990s. These stories can be found online, in the newspaper and on the evening news almost daily, and most commonly involve race, gender, disability, religion or age. The uncertainty of today’s business climate, the downturn in the economy, and most importantly, layoffs, increases the likelihood of legal action.
Employee Retention is Key to Continued Success
Companies that build and maintain a superior workforce will have a long-term competitive advantage in their marketplaces. Here are some strategies for doing just that.
Are You Ready for More Business?
Develop a checklist to make sure you are ready to take full advantage of the massive population of vehicles on the road that need engine work.
Is Profit Sharing Right for Your Business?
If you’re looking for a way to give your employees a bigger stake in the company, fund their retirement plans or regulate year-end bonuses, a profit-sharing program might be the solution for you.