Shop Owner Staff, Author at Shop Owner Magazine - Page 240 of 328
AAPEXedu To Offer Three New Customized Programs And More Than 40 Sessions

This year’s AAPEXedu will address the most difficult challenges facing attendees by offering three, all-new customized programs and more than 40 education sessions, all at no cost to attendees. The 2014 Automotive Aftermarket Products Expo (AAPEX) is set for Tuesday, Nov. 4 through Thursday, Nov. 6, at the Sands Expo Center in Las Vegas, Nev., with AAPEXedu

Federated Car Care Customers Get Ready To ‘Get Dirty With Kenny’

Five lucky Federated Car Care customers have been chosen as the winners in the annual Federated “Get Dirty with Kenny” sweepstakes. These winners will get the chance to dirt track race against NASCAR and dirt track icon Kenny Schrader at the Federated Auto Parts I-55 Raceway in Pevely, Mo. The contest winners will begin their “Get Dirty”

MOOG Introduces New Parts, Tools For More Than 14.5 Million Passenger Vehicles

The MOOG Steering and Suspension brand has introduced 19 new replacement parts and time-saving alignment tools for more than 14.5 million North American passenger vehicles. MOOG products are manufactured by Federal-Mogul Motorparts, a division of Federal-Mogul Holdings Corp. The latest MOOG products include complete front strut assemblies for 1998-’06 Volkswagen Beetle, Golf and Jetta models; a

AVI To Provide Technicians With $1 Million In Free Training

AVI (Automotive Video Innovations) is giving back to the automotive community that has given so much opportunity to the Florida-based video company. To carry out that mission, AVI reports that it is pledging to give away $1 million worth of training to students, technicians, shop owners or teachers with the desire to expand their automotive

AVI training giveaway
AAPEX Attendees: Your Vote Counts

The Automotive Aftermarket Products Expo (AAPEX) is asking attendees to participate in an all-new voting process at this year’s event to determine the winning entries in the 2014 New Product Showcase. AAPEX is slated for Tuesday, Nov. 4 through Thursday, Nov. 6, at the Sands Expo Center in Las Vegas, with AAPEXedu sessions starting on Monday, Nov.

Federated T-Shirt Tuesdays Returns To Facebook

If you are looking for a new t-shirt for your summer wardrobe, look to Federated. Every Tuesday through August, Federated will announce 10 winners of NASCAR Sprint Cup Federated Auto Parts 400 t-shirts. To enter, visit Federated on Facebook and click on the T-Shirt Tuesdays contest. “Our Facebook contests have become very popular with Federated

ACDelco Enhances E-Commerce Capabilities

ACDelco has announced enhancements to its e-commerce offerings. Mobile capability with VIN scanning and the ability to accommodate unlimited users are the latest enhancements for independent service centers that use ACDelco WIP, the brand’s online parts ordering system. ACDelco says these improvements are the first of many upcoming plans that are the result of moving

Executive Interview: Roy Kent, Federated Auto Parts

Roy Kent Roy Kent joined the Federated Auto Parts management team in January 2014 as chief strategy officer and president of new business development. An industry veteran, Kent’s vast aftermarket experience includes a long career at Federal-Mogul where he held a variety of positions, most recently serving as vice president of wholesale distribution. At Federated, he oversees

My Shop Is Slammed: Keeping track of unsold hours

In a typical opening conversation with a service adviser last week I asked “how is the shop doing.” His response was “the shop is slammed … I can’t take another thing in, not even an oil change!” I asked how he came to that conclusion … “The techs all have work”, was his reply. “How

Want To Improve Customer Retention And Increase Sales?

Every car that’s in your shop today will need service and repairs in the future. True? So, the question is: Will they come back to you? Here are a few tips you can apply during the customer visit to increase sales and get your customers to return to you: • Make sure that you review

It’s Vacation Season – Take Care Of Your Customers

Summer is here, and that means vacations. Meet with your techs and advisers and put together a strategy for ensuring that your customers’ cars are prepared for summer driving and for road trips. Try creating and promoting a “Summer Vacation Road Trip Package”.  Emphasize to your customers the need to ensure that their cars are

Bosch Adds To Braking, O2 Sensor, Ignition Coil, Filter Lines

Bosch has expanded its portfolio of part numbers for select product lines. A total of 47 new part numbers has been added to the Bosch offering in the braking, O2 sensor, ignition coil and oil filter lines. Bosch QuietCast Brake Pads and Bosch Blue Brake Pads Thirty-four new Bosch QuietCast and Bosch Blue Brake Pad