AC Diagnostics: Troubleshooting Pressures and Temperatures
The most difficult AC complaints to resolve are the system blows warm, or the air is not as cold as it once was. The causes of the declining performance could be caused by a multitude of components and conditions. In...
Rotating Electrical: Solving the “No Problem Found” (NPF) Return
Alternators have historically been one of the highest returned “No Problem Found” parts in our industry. For shop owners, this means reduced efficiency, unnecessary operating costs, and reduced customer satisfaction. This webinar will discuss how you can avoid the unneeded...
Smooth Roads Ahead: Making Wheel Bearing Jobs Work for Your Shop
Wheel bearings are safety-critical components which feature precision engineering, robust construction, and a long service life. However, all wheel bearings will eventually need to be replaced. Wheel bearing or hub assembly replacement can present a number of challenges to technicians....
Modern Cooling System Diagnostics: Pumps, Fans and Thermostats
All modern engines need a specific air/fuel ratio for efficient operation. But the mixture of air and fuel must be at the correct temperature inside the combustion chamber. If a cylinder is too cold, it will require extra fuel. Conversely,...
Domestic Driveability Diagnostics & Tips
Learn how to streamline the diagnostic process for driveability issues. This webinar will help you effectively communicate a vehicle diagnosis to the service advisor. The presentation will provide “real-world” data and cases studies. This technical topic is geared for the...
What Vehicles Need for Preventative Maintenance in 2022
This webinar is part of a free two-part series will help you understand customers’ new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles’ maintenance schedules. New car shortages and a turbulent used car market are...
What Customers Expect From Preventative Maintenance in 2022
This webinar is part of a free two-part series will help you understand customers’ new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles’ maintenance schedules. You may think you know your customers, but are their...
Service Advisors: Customer Satisfaction Starts With Communication
This webinar is part of “AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series.” Sponsored by AAPEX. Your first encounter with a customer is a lasting one – are your service advisors’ communication skills up to the task? We’ll...
Timing Drive Systems: Repair Tips for Conventional and Hybrid Vehicles
The timing drive determines the quality of the engine running, the power delivery, as well as the fuel consumption and pollutant emissions of the vehicle. Timing drive components help synchronize the precise sequence of the valves opening and closing at...
No Code Drivability Diagnostic Strategies For BMW, Mercedes and VW/Audi
This webinar is part of “AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series.” Sponsored by AAPEX. A customer complaint might be for stumble, misfire or intermittent lack of power. If there are no codes, it can be challenging...
Dealing With Overcharged and Contaminated AC Systems
What should you do if your customer has attempted to fix their AC system with an off-the-shelf product? In a 45-minute webinar, the experts at Transtar AC will cover what happens to an AC system when it is overcharged or...
Hiring and Retaining Great Employees
This webinar is part of “AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series.” Sponsored by AAPEX. In a tight labor market, it can be tough to find the next great employee – but what are you doing to...