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Webinars

Upcoming webinars
Are We Done Yet? An Intro to Preparing Your Diagnostic Process
Sponsored by OPUS IVS
Date: April 29, 2021

Diagnosing a vehicle can be a challenging undertaking. You'll save a lot of time and frustration if you build and follow a methodical diagnostic process. This free introductory webinar will focus on a series of steps and test procedures to implement into your workflow at the beginning of every repair to avoid misdiagnosis.

During this webinar you'll learn a defined 3-step process that will help guide you. Our presenter will share technical resources and discuss a few diagnostic case studies.

Topics covered:
• Basic Electrical Diagnostics
• Voltage Dropping
• How to Properly Read a Wire Diagram
• Scan Codes & Proper Research
• Understanding Your Process

On-Demand Webinars
Thermostat Diagnostics and Operation
Sponsored by MAHLE Aftermarket
Date: April 25, 2018

The thermostat on an engine controls more than just the temperature of the coolant. A thermostat can control emissions, cool the air intake temperatures and even reduce engine bearing wear. In this webinar, we will cover how a thermostat operates, symptoms of a malfunctioning thermostat, why thermostats fail, and more.

5 Reasons Why Online Reviews Directly Impact Your Shop's Bottom Line
Sponsored by Podium
Date: March 27, 2018

Online reviews are the new word of mouth. They play a significant role in how consumers ultimately find and choose your shop. In this webinar, we will cover how online reviews improve discovery by boosting your local SEO ranking, driving traffic to your storefront, and influencing purchase decisions.

Tackling TPMS Relearn Procedures
Sponsored by Schrader Performance Sensors
Date: March 15, 2018

During this 30-minute educational webinar, Schrader’s Senior Technical Trainer and Certified TIA Advanced Instructor, W Rippetoe, will help you tackle difficult TPMS relearns for specific vehicles. W will briefly cover the basics of a TPMS relearn, then dive into five specific vehicle relearns that have unique processes. During registration, you will have the opportunity to provide any specific vehicle relearn procedures that you would like to learn about during this webinar.

Building a Winning Team: Learn to Recruit in 2018
Sponsored by Management Success
Date: February 21, 2018

Finding good, qualified employees is not as simple as it sounds. A technician with an impressive resume doesn’t always have an impressive attitude. For today’s repair shop, it’s more important than ever to build a team with the skills and service-oriented character that your customers expect and deserve. In this recruitment strategy power session, you will learn the secrets used by today’s most successful shops to build a winning team.

Why Your Shop Should be Texting in 2018
Sponsored by Podium
Date: January 25, 2018

The way that consumers communicate is different in today's world. Phone and email are no longer a sufficient way to maintain contact and interact with your customers. Many of your customers are much more comfortable communicating via text or other messaging apps. In this free webinar, learn how using messaging to augment your communications will significantly boost your customer service while increasing revenue.

Wheel Bearing Diagnostics
Sponsored by Schaeffler, manufacturers of FAG
Date: October 19, 2017

Wheel bearings carry the weight of a vehicle on a surface no larger than a credit card. That's why proper inspection and installation methods are critical for servicing modern wheel bearings. In this free 30-minute training webinar, ASE-certified technician Mike Geul will discuss the basics and advanced techniques for diagnostics and service.

Optimize Your Shop for Success in TPMS
Sponsored by Schrader Performance Sensors
Date: October 12, 2017

TPMS has already proven to be a huge profit builder for many shops in North America and now around the world. However, TPMS can also be confusing if proper training and standard operating procedures are not in place. During this 30-minute educational webinar, you'll receive recommendations for TPMS shop management.

Hub Unit and Wheel Speed Sensor Diagnostics
Sponsored by NTN, manufacturer of BCA Wheel Bearings
Date: September 27, 2017

The leading cause of wheel bearing hub unit replacement is wheel speed sensor codes and malfunction indicator lights that cripple ABS operation. In some cases, it is difficult to diagnose without performing a complete diagnostic procedure. In this 30-minute training webinar, we'll cover how to track faults at the air gap all the way to the wiring connector at the ABS control module.

How are You Inspecting Shocks & Struts?
Sponsored by Arnott
Date: September 21, 2017

Finding a failed shock or strut is easy, but inspecting a shock or strut for wear is difficult. Communicating the condition of them to the customer can be impossible, unless you have the right tools and knowledge. This training webinar will also discuss how to diagnosis active, hydraulic, and air ride systems.

How to Diagnose, Inspect, and Replace the Overrunning Alternator Decoupler Pulley (OAD)
Sponsored by Litens Automotive Group
Date: August 24, 2017

The Overrunning Alternator Decoupler (OAD) pulley has added a new wrinkle to accessory drive belt and alternator service. An OAD can be a potential comeback for your shop, or a new service opportunity. Attend this 30-minute training webinar to learn about OAD diagnostics, inspection, and replacement.

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