Diagnosing a vehicle can be a challenging undertaking. You'll save a lot of time and frustration if you build and follow a methodical diagnostic process. This free introductory webinar will focus on a series of steps and test procedures to implement into your workflow at the beginning of every repair to avoid misdiagnosis.
During this webinar you'll learn a defined 3-step process that will help guide you. Our presenter will share technical resources and discuss a few diagnostic case studies.
• Basic Electrical Diagnostics
• Voltage Dropping
• How to Properly Read a Wire Diagram
• Scan Codes & Proper Research
• Understanding Your Process
During this free webinar, Ron Ipach and Gerry Frank take their 55 years of combined knowledge and experience and break shop ownership down to the 3 simple (but vitally important!) keys you'll need to focus on to make 2019 your best year ever.
The best way to get more customers (based off of closing rate) is when someone first comes through your website. Yet, many businesses are still having trouble converting website visitors into actual paying customers. Join us for a free webinar where we will discuss how correctly messaging customers on the right channels can bridge the information gap and help your shop convert website visitors into paying customers.
Power steering technology is continually evolving. While hydraulic systems continue to have a large presence in today’s repair market, electronic steering is quickly catching up and will tip the scales in the not-so-distant future. In this webinar, our goal is to help technicians prepare for the future by explaining the best practices for servicing EPS systems.
Wheel bearings are an essential component of the chassis system. As a technician, you need to know about how a wheel bearing works and the different designs of wheel bearings. You should also know about seals -- including how to choose the right seal, and understanding why seals fail. In this free 30-minute training webinar, ASE-certified technician Roger Gillette will educate you and your team on bearing clearance and bearing play is, the benefits of an orbitally formed shoulder, choosing the right seal for an application, and much more.
This free 30-minute training webinar will focus on the core causes of false ABS activation complaints -- and how to diagnose these problems. ASE-certified technician Andrew Markel will cover two false activation complaint case studies, and he will give you best practices on the diagnostic process, from the test drive to confirmation of the repair.
As hybrid vehicles have grown in popularity, and vehicles from the early 2000s are now of an age where repairs are necessary, there is a profitable opportunity for independent repair shops to service these vehicles – in particular, the battery. This 30-minute training will demonstrate how easy it is to service hybrid batteries, as long as the right procedures and tools are used.
Online shopping has changed the way that consumers behave. Convenience now tops the list of consumer expectations and businesses that aren’t catering to these expectations will be passed over for those that do. In this webinar, we will discuss how your business can compete in today’s convenience economy and meet the expectations that consumers now have.
Replacing TPMS service kits every time a tire is removed from the rim is a recommended best practice. During this 30-minute educational webinar, we will explain how valve stems have evolved over the years with the addition of TPMS. In the second half of this webinar, we will explain how to significantly increase sales with consistent service kit replacement.
This 30-minute webinar will be led by ASE-certified technician Roger Gillette. He will be explaining how Overrunning Alternator Pulley (OAP) and Thermal Management Module (TMM) operate and how to diagnose them when they fail. You’ll learn about the dramatic growth in vehicles using these components, and why it’s so important to become familiar with these systems.
Shops that are winning are providing consumers with a number of different options to connect and drive them to the physical location, including text, web chat, email, phone, and others. Over the course of this webinar, we will discuss the typical customer journey and show you how an omni-channel strategy can improve the experience and drive more business.