loaner car Archives -
How Has The Pandemic Affected Customer Service?

The pandemic hasn’t hit the need for customer service. This episode is presented by

Limiting Your Loaner Liability

Shops often worry about the cost of managing their rental or loaner fleet. There are solutions to simplify the process.

Loaner Car Programs: Adding Convenience And Value For Customers

While courtesy shuttles once served as a solution, today they no longer offer the same “wow factor” for customers as they once did. Instead, savvy shop owners are beginning to follow the example of luxury car dealerships – offering customers a loaner car to use while their own vehicle is in the shop, especially in the case of overnight repairs.