Offering loaner vehicles is key to maximizing your shop’s revenue. However, shops often struggle with managing their fleet, especially as the fleet grows. Doug Kaufman talks with experts from ShopLoaner and ARSLoaner about options. This podcast is sponsored by ARSLoaner.
Doug Kaufman and Philip Austin discuss real-world questions technicians ask Austin during Shop Squad training classes.
Automotive repair technicians have numerous training opportunities, but how can you tell what suits your current knowledge level and where you want to be? In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions technicians ask Austin during Shop Squad training classes.
Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.
Follow along as Doug Kaufman and Philip Austin discuss real-world questions shop owners ask.
Learn about the different resources available to educate service advisors on sensors and ignition components.
Watch Philip Austin from NGK/NTK and Doug Kaufman discuss management and technical challenges within the industry.
An opinion is one thing, but will NHTSA handle technicians filing complaints about being locked out of a vehicle?
We take measures each day to protect what we think is important. But is something really valuable at risk?
A non-compete agreement may help shop owners keep employees from leaving, but they can be a double-edged sword.
Sometimes the key to success is talking to fellow shop owners.
