A Step-By-Step Guide To Learning From Your Customers
As business owners, our best teachers will always be our employees and our customers. They understand many components of our businesses, and, in most cases, they really do care about our success. Learning from our employees is relatively simple. All we need to do is pay attention to their passing comments and engage them during our employee meetings and reviews. Learning from our customers, on the other hand, may take some extra effort.
