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The Training and Education Value Proposition

Whether you are a business owner or an individual, continuous education and training improves your return on investment. The key is to have a plan that can be implemented and measured.

Bring in New Customers with New Approaches: 10 Ways to Elevate Your Shop’s Image in the Community

Although it’s been proven to be far less expensive for a company to keep existing customers than gain new ones, attracting new business remains a very important part of growing your business.

Lincoln Square Service: Where Heritage and Customer Service Hit Home

Carmelo Rios was still relatively new to Lincoln Square Service in Chicago, IL, when the previous owner decided to retire and offered Rios the opportunity of his lifetime. “I came in as a manager, and five weeks later I became a partner,” says Rios.

Labor-Related Tax Breaks Businesses Need To Know

In this tough economy, every business could use a break. Here is a list of available tax credits to businesses who hire employees fitting in the following categories.

The Buck Stops Here

Some business owners and managers continue to be stuck in the past. They fail to realize by squeezing out the last drop of productivity, cutting their overhead to the bare bones, trying to cut costs, working harder, and continuing to do business the same way with the same old customers and the same projects won’t cut it today.

Paving the Way to Profits and Increased Market Share

With the year quickly winding down, as a shop owner in this business, there are likely certain strategies, policies, practices that you are really emphasizing now to ensure your shop finishes the year on a more solid note.

Using Customer Feedback to Improve Your Business

As a business owner, feedback is generally accepted as a way to make improvements to your shop or services, and is even a helpful method to short-term and long-term business decisions. For most shop owners and repair businesses, customer feedback is often immediate, allowing you to act upon it quickly.

Parts Delivery Truck Crashes Through Repair Shop

Technicians at C.A.R.S. Auto Repair Jenison, MI, ran to safety as a parts delivery truck came crashing through a service door and hit four or five vehicles before crashing through the back wall. Police at the scene believe the driver had passed out and his foot hit the accelerator.

Waukegan Tire & Supply Co. Embraces Social Media to Keep Pace with Shifting Demographics

Waukegan Tire & Supply Co. Inc. has learned to adapt. The company did not just accept change because there was no other choice; it embraced change, and is thriving as a result. From adopting social media to keeping pace with shifting demographics, the company has found ways to grow a sense of community. As a family-run business, it is naturally focused on personal relationships, and has chosen to see not only customers, but also the entire community as its extended family.

4 Things You Can Do to Make Your Business Inviting to Women

Women influence 85% of all consumer-purchasing decisions in the U.S. When thinking about the impact that this group has on commerce and on businesses in general, you are probably asking yourself this question: “Am I getting more than my fair share of this opportunity?” Continue reading to gain some valuable insight into marketing to women.