The Falsehoods of Credit Card Terminology
The statement you receive from your credit card processing company every month or quarter contains a lot of complex information. There are words and numbers everywhere that may or may not mean what you think. Understanding your statement, what you are being charged and why is critical to being an informed shop owner and may even save you a lot of money.
Paving the Way to Profits and Increased Market Share
With the year quickly winding down, as a shop owner in this business, there are likely certain strategies, policies, practices that you are really emphasizing now to ensure your shop finishes the year on a more solid note.
iATN Knowledge Base Exceeds Three Million Records
The International Automotive Technicians’ Network (iATN) recently exceeded three million records in its Knowledge Base, a collection of automotive repair databases that contains real world technical information generated by iATN members.
Using Games and Play to Boost Productivity
As more Gen Y and Millennials enter the workforce, using gaming, social networking tools and advanced communication techniques are more effective for engaging employees. These 21st Century inventions provide opportunities to leverage tech-savvy talent that might otherwise go untapped or under-utilized.
The Real Art of Advertising: More Than Pretty Pictures and Catchy Phrases, Part I
During challenging economic times, nearly everyone in the automotive service industry asks the same nagging question: “How much should I really be spending on advertising?” In truth, the answer to that question should be another question: “Are you spending or investing?”
AASA ‘Know Your Parts’ Campaign Promotes Quality Brand Name Aftermarket Parts
The Automotive Aftermarket Suppliers Association (AASA) has initiated a “Know Your Parts” awareness and educational campaign designed to address concerns over the low-cost, off shore, generic auto parts that are flooding the domestic aftermarket.
Think You’re Female Friendly? Examine the Basics to See if Your Shop Measures Up
Women account for 85% of all consumer purchases, including everything from automobiles to healthcare, and they spend about $5 trillion annually – about half of the U.S. gross domestic product.
Executive Interview: Jim Graninger, Vice President, Regional Business Unit, Bosch Diagnostics
Bosch’s Jim Graninger brings to automotive service more than 30 years of experience in the automotive industry, including over 20 years in the aftermarket arena. Before joining Bosch, he was Vice President and General Manager of Rexnord Industries, LLC, and prior to that, served in several vice president level roles with Snap-on, Inc., including their diagnostics business. Jim’s successful career includes international assignments in Germany, Ireland, and the Netherlands as well as international responsibilities for Asia, Australia and Latin America.
Tap Into the Power of Collaboration To Grow Your Business, Part 2
In Part 1 of this series, we discussed how collaboration can positively affect your business by producing better business decisions. Now, let’s discuss options for broadening your decision-making inputs by finding the right business group for you.
Tariff Turmoil, Market Volatility Put Added Pressure on Private Brand Tires
The private brand tire segment underwent a tumultuous 2009 as a result of the global economic downturn that affected all aspects of the tire industry, as well as the Obama Administration’s placement of heavy additional duties on passenger tires imported from China.