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Don’t Close the Sale – Open the Relationship

Extensive consumer research has proven that there’s a direct link between positive customer experiences and greater sales results and reveal that when there’s a disconnect between the way businesses go about selling their products and the way consumers want to buy them, sales results suffer.

Raybestos Brakes Gets Latest Sweepstakes Prize from Hollywood

The star of the show for this summer’s sweepstakes campaign is a one-of-a-kind Raybestos ’32 Roadster Pickup. The sweepstakes has been developed to help technicians celebrate the racing heritage and reliable performance of Raybestos brand Brakes and Chassis parts.

Repair Shops Support Passage of Right to Repair Act

Passage of the Motor Vehicle Owners’ Right to Repair Act would require big automobile manufacturers to share relevant repair and safety information with local neighborhood repair shops and provides strong protections for automobile manufacturers’ proprietary information.

Consumers Keeping Their Smaller Vehicles But Maintain Desire for Luxury, According to Experian Automotive

The mix of vehicles on U.S. roads is moving more toward small to midsize vehicles and vehicles with premium/luxury amenities, according to Experian Automotive’s just-released analysis as of March 31, 2010.

Kelly Blue Book Releases Results of Consumer Study on Auto Finance, Purchase Decisions

According to Kelly Blue Book data, in-market car shoppers indicate they are feeling the economy’s strong influence with regard to their attitudes about financing and purchasing vehicles.

House Approves Small-Business Lending Bill

The U.S. House of Representatives has passed H.R. 5297, “The Small Business Lending Fund Act of 2010,” by a vote of 241-182.

Key Person Insurance: Proactively Protecting Your Business

If you consider your employees to be your most important
business asset, then it would be short-sighted of you not to
insure them. Key-person life insurance policies help ensure continuity in a business after the loss of a partner or important employee and also offer valuable employee retention benefits.