Hit These Five Targets For Extremely Satisfied Customers
There’s a lot of discussion these days about providing superior customer service – in fact, this subject is the cornerstone of my Pinnacle Performance sales and customer service training for the tire/auto service industry. For a great example of how superior customer experiences correlate to increased profitability, look no further than Starbucks.
Bosch Renews Partnership With Discovery Channel’s Storm Chasers To Launch New ICON Wiper Blade Advertising Campaign
Building on the success of the How Storm Chasers Clear the Way campaign introduced last year, Bosch has once again partnered with Discovery Channel for the popular Storm Chasers series to launch a dynamic new advertising campaign for the premium ICON beam wiper blade.
Identify the Right Parts for Any Performance Application By Using Federal-Mogul’s www.FMe-cat.com Electronic Catalog
Federal-Mogul Corporation has launched a dynamic, next-generation electronic catalog – available at www.FMe-cat.com – to help performance engine builders, enthusiasts and other customers find high-quality parts for virtually any automotive, performance or marine application.
Chevy Volts On the Way to Dealerships
First customers should get their extended-range electric cars within days, the automaker says. These are the first of an expected 160 vehicles to be shipped this week.
Personalized, Precision Service: Formula H Motorworks’ Business Ethic Engages Customers for Life
“If we weren’t working on Hondas, we probably wouldn’t be in the auto repair business,” affirms Jeff Baker, co-owner of Formula H Motorworks in Middletown, NY. In referencing both his and co-owner brother Brian’s love of all things Honda, Jeff also reinforces the duo’s specialization in and commitment to the Honda/Acura brands.