Identify the Right Parts for Any Performance Application By Using Federal-Mogul's www.FMe-cat.com Electronic Catalog -

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Identify the Right Parts for Any Performance Application By Using Federal-Mogul’s www.FMe-cat.com Electronic Catalog

Federal-Mogul Corporation has launched a dynamic, next-generation electronic catalog - available at www.FMe-cat.com - to help performance engine builders, enthusiasts and other customers find high-quality parts for virtually any automotive, performance or marine application.

Shop Owner Staff
By Shop Owner Staff
Published:

Federal-Mogul Corporation has launched a dynamic, next-generation electronic catalog – available at www.FMe-cat.com – to help performance engine builders, enthusiasts and other customers find high-quality parts for virtually any automotive, performance or marine application.

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Available 24/7, the interactive new eCatalog covers all Federal-Mogul brands and product lines, including Carter fuel delivery components, Champion spark plugs, Fel-Pro gaskets, MOOG steering and suspension components, Sealed Power engine parts, and Speed-Pro performance engine products. Users can look up and store multiple part numbers for the same job without re-entering search criteria. The catalog’s comprehensive interchange and numerical lookup tools help users identify the correct part even when they don’t have complete application information.

The new catalog’s enhanced content includes thousands of detailed product images and illustrations with zoom capability as well as convenient links to related technical training videos and other support materials generated at the Federal-Mogul Technical Education Center. An integrated “Technical Resources” link provides hundreds of tech tips, bulletins and videos as well as lookup tools covering torque, engine and part number specifications. The www.FMe-cat.com site also includes interactive calculators for determining capacities and dimensions, engine displacement, horsepower, torque and compression ratio.

“It’s our goal to provide the most complete and timely product data in the performance industry,” said Brent Berman, e-data manager, North America, Federal-Mogul. “This powerful yet user-friendly eCatalog enables any customer with Web connectivity to quickly and easily find the right part for virtually any performance upgrade or repair. And our FM TEC staff has developed video and print-based training resources to help them do the job right the first time.”

For those who prefer a “paper” catalog experience, the new eCat site also includes sophisticated virtual catalog volumes that enable the user to flip back and forth through the latest catalog pages to find the right parts and other information.

Additional Federal-Mogul brands and product lines covered by the new eCatalog include ANCO wipers; FP Diesel engine products; National hub assemblies, seals and bearings; Wagner brake products; and Wagner lighting products.

For additional information, visit www.FMe-cat.com or contact your Federal-Mogul supplier. Detailed product information is also available at www.federalmogul.com.

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Uncategorized

The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Shop Owner Staff
By Shop Owner Staff
Published:

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

Read Full Article

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