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How Obama’s Immigration Actions Will Affect Small Businesses

President Obama’s executive actions on immigration, which were announced recently and are scheduled to take effect soon, are intended to “make it easier and faster for high-skilled immigrants, graduates and entrepreneurs to stay and contribute to our economy, as so many business leaders have proposed.”

Women In The Automotive Industry Do More Than Survive: They Thrive

To make it in the automotive industry, you have to be hardworking, friendly and diligent. To make it in the automotive industry as a female, you have to be a confident go-getter, in addition to all of the above. Fortunately, the auto industry is attracting more and more of these strong, talented females, which means women have new career opportunities knocking at their doors. But why would a woman choose a male-dominated workplace over other options?

Eagle Automotive Combines Teamwork, Service Excellence For Business Success

When Brian Bates opened Eagle Automotive in Littleton, CO, 10 years ago, he knew he wanted to build not only a successful business, but also a rewarding environment where employees wanted to excel. If opening a second location in 2012 is any indication, Bates is on to something, and that something is teamwork.

Frank’s European Service Tackles Even The Toughest Jobs And Over-Delivers On Customer Expectations

Walking into the serene, peaceful waiting room at Frank’s
Mercedes Service in Henderson, NV, one would think that it’s a
laid-back business. But, that couldn’t be farther from the truth.

How To Find And Hire High-Quality Employees

Computer technology may be an earth-shaking breakthrough in gathering information, but it can’t always help with one simple problem common to shop owners everywhere: How to find good employees.

ASE Offers Update On Certification For Auto Professionals

No more written exams. That was one update on the National Institute for Automotive Service Excellence (ASE) given by Tony Molla, vice president of communications for ASE, at the Collision Industry Conference held Jan. 12-13 in Palm Springs, CA.

7 Steps To A New Shop Location: Strategies For A Successful Business Expansion

In July, I opened my 25th auto repair shop in Marietta, GA. The shop, which operates under the Service Street banner, is located on a busy highway, northwest of Atlanta. The store launched strong, posting the third-best opening, sales-wise, of all my shops. Once it matures, I expect it to be my top-performer.