Customer Communication – When And How To Reach Out (Video)
It’s not goodbye – it’s see you later. This video is sponsored by BOLT ON TECHNOLOGY.
Customer Communication: Lessons From Virtual AAPEX Experience
The Virtual AAPEX Experience meant first class training experiences are easier to access and more effective than ever.
Communication Is Essential During Coronavirus Crisis
THE MOST important thing to do is communicate DAILY with your employees, and intentionally with your customers.
2019 Automotive Communications Award Winners Announced
The 2019 Automotive Communications Awards were announced recently at the Women in Auto Care Awards Ceremony and reception, which took place during AAPEX 2019 in Las Vegas.
More Than 11.2 Million Vehicles Will Be Equipped With V2X Communications In 2024, IHS Markit Says
It is expected that production of light vehicles equipped with V2X systems will be just under 15,000 units in 2019 and will grow at a compound annual growth rate (CAGR) of 277.5 percent in 2024.
Customer Trust: Are You Building It Through Your Communications?
Building customer trust is one of the most important factors in the growth and continued success of any shop. It is defined as “firm belief in the reliability, truth, ability, or strength of someone or something.” When we look at it, communication is at the center of this.
Juniper Research: Vehicle-To-Vehicle Communication To Be Installed In 62M Vehicles By 2023
The new study, “Consumer Connected Cars: Telematics, In-Vehicle Apps & Connected Car Commerce 2018-2023,” found that rollouts of 5G networks, anticipated to launch next year, will be the key accelerant behind the expansion of V2V communications.
How Business Results Are Tied To Communication
Here’s a claim you can mull over and consider as you reflect on your own company: “99.99% of all companies have no standards for effective communication inside the business.” Truth is, I’m basing that assertion on the fact that I’ve not run across such a company in the more than 20 years I’ve been working within the auto repair and tire industry.
Women In Auto Care Is Accepting Entries For 2017 Automotive Communications Awards
The awards are designed to applaud companies and agencies that provide automotive information to consumers and trade professionals through outstanding advertising, marketing, merchandising and effective PR.
Perfecting The Communication Skills Of Your Service Advisor
As a shop owner, one of the most valuable assets to your business is your Service Advisor. They are the voice of your shop and it’s imperative that they communicate clearly and accurately, and not just to your customers, but also to your technicians and to your vendors.
