Lynn Wood Service Center: A History Of Customer Service
Throughout Lynn Wood Service Center’s long history, one thing has remained constant: A commitment to customer service. General Manager Kameron Butcher is carrying on the tradition started by his wife Kellie’s family, the Woods, all the way back to the end of World War I. That’s when Clifford Wood started his automotive repair career working on Model T Fords.
Environmentally Friendly Automotive Repair
Some people scoff at the environmentally friendly movement
thinking it’s just a fad, or something that’s “hippie.” But, that’s quite
the contrary. Globally there has been an insurgence of consumers
who are seeking out sustainable companies and products.
Spring Cleaning: Not Just For The Home
Who says spring cleaning has to be something you just do at your house or in your yard? Give your business a bit of sprucing this spring and feel the difference it can make, says Kristen Criswell, editor of Shop Owner magazine.
Customers For Life: The Little Extras That Make The Difference
I know you will agree with this statement: There is no greater feeling of satisfaction than having a customer choose your shop to service their vehicles. What’s even more satisfying is a customer who has been with you for multiple decades.
Shop Profile: Rawcliffe’s Service Center
Not many businesses can boast that they’ve been around for more than a century. Rawcliffe’s Service Center in Hampden, Maine, is one of the few shops across the country with that prestigious distinction.
The Do’s And Don’ts Of Geotargeting
Geotargeting has opened up a whole new world of opportunities for marketers, and for good reason. The ability to reach your target customer based on where they are spending their time is a revolutionary advancement, increasing a business owner’s chance of delivering the right message at the right time.
Ongoing Business Plans
A Harvard University study found that the amount of time spent on assembling a business plan is directly related to that business’s success. Owners who spend six months or less on the plan ended up with an 80% failure rate, but those who spent a year or more on the plan had an 80% success rate.
