Why Champions Don’t Have Time To Procrastinate
If you’re a procrastinator, there’s a really good chance you’ll bookmark this article to read later. That would defeat the purpose. Sort of like that book “How to Improve Your Memory” that I can’t seem to find. It’s been over two hundred years since Benjamin Franklin famously said, “never leave that ’till tomorrow which you can do today.” One would think that’s ample time for that success tip to catch on with the human race!
Why Champions Don’t Have Time To Procrastinate
If you’re a procrastinator, there’s a really good chance you’ll bookmark this article to read later. That would defeat the purpose. If you, your business and/or your employees are postponing something that should be done today until tomorrow, you’re not maximizing your time and your results will suffer.
3 Keys To Powerful Shop Reviews
While all positive reviews are valuable, reviews that are stories written by your average customers about common repairs, services and everyday visits that resulted in great experiences will inspire the most trust, and have the most influence.
The Art Of Setting Goals For Your Business: Continuous Improvement Helps Pinpoint Opportunities For Growth
For years, I’ve stressed the importance of setting appropriate benchmarks, holding your team accountable for reaching them, and measuring daily to track your progress so you can train and adjust to hit your goals by month’s end. The old way of running a shop, where you send your financials to an accountant and find out on the 15th of the following month whether you made or lost money, is long extinct. You can’t fix the month’s numbers if you don’t see them until it’s too late!
Walking A Tightrope: Balancing The Daily Challenges Of Running A Shop
The term “leadership” is tossed around often in every industry. Everyone is looking for a way to build the better mousetrap and find the miraculous revelation that will propel us to the next level of leadership stardom.
Increasing Competitiveness And Growing Your Business
As independent shop owners, it’s important to understand why consolidation is happening and what impact it has on your business. While some shop owners might see the trends and view this as a perfect opportunity to cash out, if you’re in it for the long haul, you’ll need to figure out how to continue growing your business in light of the consolidation.
New Year: Optimism Abounds If You Know Where To Look
It’s out with the old, and in with the new, as we recently welcomed 2018. And, while we each have goals and strategies to suit our unique businesses and situations, there are barometers working behind the scenes that provide positive implications for us this year, says Mary DellaValle, editor of Shop Owner magazine.
Believe You Are A Market Leader … At Your Own Peril
These days, it’s imperative that you be paranoid. Not in a debilitating sense of course, but always looking over your shoulder. Always serving your customers in the way they want to be served. Always doing better.
How To Work Smarter, Not Harder
I own a small shop that’s just over 3,000 square feet. In order to maximize every square foot of the building, it’s critical that I have policies and procedures in place so that everything runs efficiently. In a nutshell, this boils down to working smarter, not harder.
VIDEO: Boost Productivity With Performance-Based Pay Plans
Adam Redling says that identifying your technicians’ earning potential in real dollars will eliminate any pushback on a performance-based pay plan and create a more efficient shop in the process. Sponsored by ACDelco.
Why Establishing A Vehicle Diagnostic Checklist Is The Easiest Way To Boost Profits
Whether a vehicle finds its way into your shop for worn rotors or a broken timing belt, you have an obligation to the customer to ensure his/her car is in good working order by the time it rolls out of the bay.
Working Smarter To Boost Profitability
It took Terry Keller many years of trial and error to realize one of the most important aspects of running a repair shop: the only way to fix problems, capture profits and grow sales consistently is by measuring daily, tracking daily and holding others accountable daily.
