In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions shop owners ask Austin that don’t necessarily fall into the standing training regimen.
Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.
For years, many automotive professionals feared the growing presence of electric vehicles because of the possibility that they meant fewer service opportunities. Since it's now becoming clear that EVs will still require much of the traditional maintenance and repair found in conventional vehicles, shops are embracing the technology.
Learn about the different resources available to educate service advisors on sensors and ignition components.
Watch Philip Austin from NGK/NTK and Doug Kaufman discuss management and technical challenges within the industry.
Members of the Automotive Sales Council talk about the “Check the Part” campaign.
Pros in this business know that mentoring and coaching rookies and vets isn’t easy, but it’s why we play the game.
Expansion includes 15 new spark plug part numbers, many with high ignitability designs.
Learn why a DVI is the best way to inspect every car and what you can do with the information once you’ve captured it.
Creative voice AI options in the aftermarket take technology innovations way beyond science fiction.
How do you get students excited about working in this industry? Show them the best of what they’ll be working on.
