In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions shop owners ask Austin that don’t necessarily fall into the standing training regimen.
Dealing with warranty return headaches starts with fixing the real failure first.
The auto care industry in the US is a significant part of the economy, generating nearly $480 billion in revenue and employing millions of people. However, the industry also faces a high rate of parts returns, with nearly one in four auto parts being returned. This is a costly and wasteful issue that needs to be addressed.
The perception may be there’s nobody out there to work, but really they just don’t know how to get connected.
Finding great employees is critical, but even more important? Keeping the great ones you already have.
In this SOS podcast episode, Roy Niemi explains that solid hiring can be complicated.
In this podcast episode, Doug Kaufman and Clint Cooper continue their discussion about catalytic converters.
This shop owner puts her chips down on reinforcing work and life skills.
Unlock the secrets behind ignition systems. This video is sponsored by The Group Training Academy.
The secret behind high-ignitability spark plugs revealed. This video is sponsored by The Group Training Academy.
Unveiling the truth about ignition systems and engine optimization. This video is sponsored by The Group Training Academy.
