VIDEO: The Benefits Of Service Reminders
Service reminders are a device you should have in your toolbox. This video is sponsored by the MyPlace4Parts Studio.
Service Reminders Can Build Trust And Increase Repeat Business For Your Shop
Most people will consider it a blessing if they receive a reminder from you that it’s time to get their brakes checked, that they need to get that oil change or that it’s time for their 30,000-mile checkup.
Car Care Council’s Service Schedule And E-mail Reminders Help Your Customers And Your Business
In celebration of Fall Car Care Month in October, the Car Care Council suggests adding a link to the council’s free customized service schedule and e-mail reminder service on your business website as a useful resource for your customers. This simple step only takes seconds to do, and it’s another opportunity to improve customer relationships and increase your service and repair business.
How To Sell Service, Not Price
How do you explain to customers why your recommendations are not based on being the low-price provider?
Utilizing Technology In the Service Garage
Shops that use technology effectively will increase customer service and improve internal processes to boost satisfaction.
Smart Car Care App Reminds Customers Of Service Needs
App is intended to be a reference tool and for providing important maintenance reminders.
Ward Service Draws On Nearly A Century Of So-Cal Strength
Since 1923, Ward Service has survived multiple disruptions – the family business endures.
Mitchell 1 Adds To SocialCRM Marketing Service
Custom texting campaigns allow auto repair shops to send personalized marketing messages to their customers’ phones.
Customer Service 101: A Look Beyond The Numbers
The unspoken mantra of every business is something akin to, “See opportunity, profit off of opportunity.” But succeeding as an independent repair shop is more complicated than that. You have to earn your customers’ trust through transparency and a focus on individual needs if you want to become a staple within a community.
C&M Auto Service: Where Courtesy, Honesty And Quality Are The Foundation For Earning Customers’ Trust
While C&M Auto Service has a strong customer base that has been loyal to the shop since it opened in 1984, shop owner Chuck Hartogh says things have changed when it comes to attracting new patrons.
