Shop Profile – JO•CO Auto, Merriam, KS
Alan Heriford is so committed to training, culture, respect, love and success that luck doesn’t need to be considered.
Virginia Shop Profile – Fallon Automotive
Strong relationships have made the past two decades in business successful with community, suppliers and employees.
Hawaii Shop Profile – Lex Brodie’s, Oahu, HI
Lex Brodie’s Tire Centers’ core values have honored customers, employees and community since 1961.
What Matters Most To Your Employees? Respect Or Money?
Do everything you can to make your business a place where employees want to work.
2022 Auto Value/Bumper To Bumper Tech of the Year Candidates
The 2022 Auto Value and Bumper to Bumper Technician of the Year winner will be announced in Las Vegas during AAPEX.
Leading Your Team To Long-Term Success: Lessons In Leadership
Real leadership requires us to face our fears and do things that can seem against our nature at first.
Shop Profile – Veenstra’s Garage, Grand Rapids, MI
Mike Veenstra ditched stale marketing techniques and began targeting higher-quality customers – it worked.
Maine Shop Profile – CW Repair, Pittston, ME
For this Auto Value Certified Service Center in Pittston, ME, ‘Service is the difference’ and empathy is key.
Beat Your Competition By Improving Performance Reviews
Shops with a solid formal review process continuously improve and look for ways to be the best shop in town.
Boulder, Colorado Shop Profile – Pellman’s Automotive
Customer service is the bedrock of the business – team works hard to make sure customers are satisfied.
Teamwork, Dream Work and Shopping For Great Employees
Holly Weller tells her side of the success story that is Auto Fix in Henning, MN. This podcast is sponsored by AAPEX.
Partnerships Keep Minnesota Auto Fix Shop Thriving, Growing
For Jeff and Holly Weller teamwork and partnerships are critical, because their shop can’t be hampered by delays.