Sell The Job, Not Labor Time And Parts
The other day, a customer brought his car in for a routine oil change service and the technician noticed a light stain from the water pump. The technician brought this to the attention of the service advisor, who informed the customer. This is a long-time customer who never questions us on any recommendations or work. Because this customer lives 30 minutes away, we always make arrangements to accommodate him while he waits for the vehicle.
How To Prepare Your Shop For The Next Opportunity … Or Obstacle
As every shop owner knows, both money-making opportunities and unexpected situations present themselves on a regular basis. A deal to buy a new sign for your shop, a chance to buy inventory at a discount or forging ahead with an equipment upgrade are all ways to grow and develop your business.
Managing Company Assets To Enhance Your Shop’s Revenue Potential
Financial subjects are dry and usually at the bottom of the shop owner’s list of desirable activities, but, typically, they are the number one reason for poor performance or failure.
Financial Insights from a Successful Shop Owner
As many of you know, it takes a lot more than excellent mechanical knowledge to run a successful automotive repair business. In fact, you could have the best mind in the world for vehicle service and diagnostics, but, at the end of the day, you need at least a nodding acquaintance with what it takes to turn a profit.
Labor-Related Tax Breaks Businesses Need To Know
In this tough economy, every business could use a break. Here is a list of available tax credits to businesses who hire employees fitting in the following categories.
Tips for Revving Up Your Credit and Debit Transactions
“Cash moves everything around me.” It’s a common thought for many automotive repair shop owners. Cash flow is one of the biggest and most important challenges many business people face, especially in the service business. Capital equipment payments and rent are both expensive, not to mention parts purchases and payroll.