Management Success To Host 2017 Spring Convention In Championsgate, Florida
During this three-day weekend, attendees will participate in exclusive interactive workshops, panel discussions held by some of Management Success’s leading shop owners, and a special awards banquet and a themed dinner.
Management Success Report To Help Shop Owners Track Metrics For Greater Profitability
In the repair industry, what gets measured gets done. With this in mind, automotive consulting and training group Management Success has compiled a free industry report to help owners track the data points most responsible for promoting a shop’s growth.
Bosch Announces North American Engine Management Program Warranty Update
Effective immediately, all Bosch Engine Management part numbers active in the North America catalog will be covered by a limited lifetime warranty.
Management Success Offers AMi Certified 2-Day Interactive ‘Work Smarter, Not Harder’ Workshop
The program is designed to individually assess what each shop owner is doing correctly or incorrectly with profits and production, parts pricing, marketing, customer service, hiring and training, managing employees, financial planning and more.
Management Success To Hold Spring Convention Promoting Shop Owner Best Practices
Good service alone is not enough to grow your shop. In today’s competitive environment, the key to your success lies in establishing a disciplined strategy to acquire new customers and expand existing relationships. That’s the focus of Management Success’s upcoming semi-annual Spring Convention 2016 scheduled for April 8-10 in Scottsdale, AZ, where clients will be exposed to the latest auto industry developments.
Web Presence Management: Video Is King
Social media followers are proven to be more engaged with video than any other type of posting, meaning they “Like,” comment or share video posts more than any other type of posts. More engagement means more branding opportunities for your business. And, when handled correctly, websites that add fresh video regularly also see their rankings go up. These should be compelling reasons to add video to what you do online.
Automotive Service Association Announces Regional Management, Technical Training Programs
The Automotive Service Association (ASA) has announced a new initiative designed to bring management and technical training to several regions of the United States in 2016. First up, ASA has scheduled a training event for February in Orlando, Florida. This event will be held in conjunction with ASA’s newest affiliate: ASA-Florida. Program details, including date, speakers and topics for discussion, will be announced soon.
Executive Interview: Marc Rosone, Global Director Of Product Management And Marketing, Robert Bosch LLC, Automotive Service Solutions
Marc Rosone is global director of product management and marketing for Robert Bosch LLC, Automotive Service Solutions, with responsibility for the Bosch, Robinair and OTC brands. Rosone is responsible for international oversight of A/C tools and equipment. He joined the service solutions business in 1997, acquired by Bosch in 2012, and has since served in a variety of sales and product management roles within the company.
The Value Of Digital Inspections And Workflow Management
Many shops across the country have introduced Digital Inspection and Workflow Management on tablet devices in the back shop and internet browsers in the front office. A significant number of these shops scored such incredible productivity and efficiency results that it begs the question, “What have they done differently than others who are still trying to find their mojo?”
Shop Management: Ethical Sales And Full Disclosure
In our industry, there are unwritten rules that shop owners have followed for decades. They know that they have to hire gifted technicians, stay at the forefront of vehicle technology, and can never jeopardize their relationships with their customers; just to name a few. Unfortunately, there is another rule that far too many shop owners have believed in for decades. The one that says that whenever you have first-time customers in your shop, and you discover that their vehicles need a lot of work, you are better off holding back on some of the recommendations.