Auto Care Association Announces 2021 Award Recipients
Leaders in industry education, innovation and the next generation have been honored.
Why Engine Coolant Replacement May Be Necessary, Not Optional
Look at the condition of the additive package and the freezing point to justify coolant replacement.
10 Steps To Service Advisor Excellence
To maximize your service advisors’ skills, do what the new car dealers do.
Frantz Filters Expands Product Line
Company adds New Duramax, Cummins and Powerstroke diesel bypass oil filter kits.
What’s Really Behind The Aftermarket’s Growth?
NPD’s Nathan Shipley looks at the many moving pieces attributing to the industry’s recent spike in demand.
Solid Exit Plans Require Advance Planning By All Parties
For a retiring owner, the decision about “what’s next” needs to be part of the conversation.
VIDEO: Recommending Replacement Ball Joints
CTR maintenance-free ball joints are a safe, quiet and reliable replacement option.
Cell Phones and Bad Customer Behavior
An educated customer is a good thing, but access to wrong information can make some people less trusting.
Shop Profile: Al’s Certified Auto Repair, Augusta, ME
When adversity has tried to interfere from time to time, it has given way to great opportunities, says owner Al Sutherland.
USTMA Kicks Off National Tire Safety Week
USTMA/Discount Tire/Ipsos Poll reveals drivers know the basics, but need more knowledge about tire safety.