Training Is An Attitude
Equipment, training and information costs are rising dramatically for any shop wishing to remain at the leading edge of automotive technology.
Checklist For Building A World-Class Shop
We work with many world-class shop owners throughout North America, and, over the years, we’ve discovered that the majority of them have a number of things in common. Beyond the fact that they are owned and operated by people who have clearly defined goals, the right ethics and a commitment to customer satisfaction, there are a number of other things we’ve discovered about both their facilities and their employees.
Staying Current Keeps California Shop Successful And Makes Great First Impressions With Customers
Training and technology updates help preserve West Escondido Automotive & Transmission’s status as a premier repair facility.
Don’t Overlook The Easy Dollars To Add To Your Bottom Line
As I began to review the profit and loss statements from last month, I was reminded of something I learned long ago. Financial data, although very useful, is just a snapshot of the past or history. Whether applied to our business or our daily lives, we can either use this data to improve or make corrections that will change our financial future, or repeat history and continue with the same results.
World Wide Automotive’s Formula For Success: A Daily Commitment To Customers, The Community And The Environment
Combining Owner Don Seader’s expertise in the automotive trades and his wife Melinda’s experience in marketing and environmental management, WWAS has gone on to be recognized as both an automotive service and an environmental business leader in Indiana.
Green Initiatives, Quality Service Keep Customers Coming Back to Swedish Automotive
What started as a hobby for Swedish Automotive Co-owner Dave Winters has turned into a successful automotive repair business that keeps raising the bar in terms of customer service and quality repairs. Today, the Seattle shop caters to owners of Volvo, SAAB, Subaru and Mini Cooper vehicles in a new facility specifically designed not only with the repair process in mind, but to be environmentally friendly as well.
Executive Interview: Jim Dirksen, Vice President of Sales and Marketing, North and South America, Vehicle Service Group (VSG)
Vehicle Service Group (VSG) comprises eight major vehicle lifting and collision repair brands, including Rotary Lift, Revolution Lift, Forward Lift and Chief Automotive Technologies. As vice president of sales and marketing, Jim Dirksen leads the teams that promote and sell all of VSG’s lift brands throughout North and South America.
Fire Prevention: How to Keep Your Shop in Business
An electrical short in a power strip cord and three electrical panels resulted in fire losses at four businesses totaling over $3.6 million. Discarded cigarettes were reported to be the cause of fires in two other instances resulting in losses of almost $1.3 million.
Things to Consider Before Opening Your Second Shop, Part 4
I heard a statistic years ago (can’t remember the source) that stuck in my head and my experience working with shops over the years has reinforced it. The average shop owner makes 3% net operating profit. Meaning that the shop that does $1 million in annual sales nets about $30,000 at the end of the year, before taxes.
Faulty Tire Repair Brings $22.8 Million Court Award
A bad tire repair and a lack of proper repair training led to a record $22.8 million award to the estates of a couple killed when a tire repair failure caused a rollover accident.