Magazine Archives - Page 61 of 63 - Shop Owner Magazine
Year-End Tax Planning for Businesses

Businesses can take several measures at the end of the year to reduce their tax burdens in 2010. Here’s a rundown of best options.

Positive Service Implications from a Sophisticated Aftermarket

We’ve all been hearing for years how vehicles are becoming more sophisticated, with electronic content on the rise each model year. Sensors and on-board computers are communicating with each other to make constant adjustments allowing the vehicle to operate as fuel efficient and environmentally clean as possible.

Paving the Way to Profits and Increased Market Share

With the year quickly winding down, as a shop owner in this business, there are likely certain strategies, policies, practices that you are really emphasizing now to ensure your shop finishes the year on a more solid note.

Using Customer Feedback to Improve Your Business

As a business owner, feedback is generally accepted as a way to make improvements to your shop or services, and is even a helpful method to short-term and long-term business decisions. For most shop owners and repair businesses, customer feedback is often immediate, allowing you to act upon it quickly.

4 Things You Can Do to Make Your Business Inviting to Women

Women influence 85% of all consumer-purchasing decisions in the U.S. When thinking about the impact that this group has on commerce and on businesses in general, you are probably asking yourself this question: “Am I getting more than my fair share of this opportunity?” Continue reading to gain some valuable insight into marketing to women.

Small Town Satisfaction: Marc’s Garage Scores with Community-Rooted Customer Service

In today’s technology-saturated marketplace, consumers are bombarded with e-mails, robo-calls, text messages, twitter updates and more virtual junk mail every day. But unless Grandma’s getting out the good stationery, an honest-to-goodness hand-addressed thank-you note nestled in the daily stack of credit card offers is nearly as rare as a UFO sighting!

Robeks Smoothie Franchisee Anne Randles

In the automotive service industry, there are more than 100 automotive franchises trying to sign new franchisees. These franchises can range from windshield repair to full-service repair. Whatever the case, turning your location into a franchise, buying an existing franchise or starting a new franchise can be a challenging task.

Choosing a Lift That Will Contribute Most to Shop Profitability

As the centerpiece of the service bay, lifts are critical to the productivity and profitability of any automotive repair shop. A lift that’s properly matched to the job at hand will let technicians work more efficiently, for greater profitability. If the lift is well-made, it will provide enhanced productivity for years to come.

The Real Art of Advertising: More Than Pretty Pictures and Catchy Phrases, Part I

During challenging economic times, nearly everyone in the automotive service industry asks the same nagging question: “How much should I really be spending on advertising?” In truth, the answer to that question should be another question: “Are you spending or investing?”

Think You’re Female Friendly? Examine the Basics to See if Your Shop Measures Up

Women account for 85% of all consumer purchases, including everything from automobiles to healthcare, and they spend about $5 trillion annually – about half of the U.S. gross domestic product.

Executive Interview: Jim Graninger, Vice President, Regional Business Unit, Bosch Diagnostics

Bosch’s Jim Graninger brings to automotive service more than 30 years of experience in the automotive industry, including over 20 years in the aftermarket arena. Before joining Bosch, he was Vice President and General Manager of Rexnord Industries, LLC, and prior to that, served in several vice president level roles with Snap-on, Inc., including their diagnostics business. Jim’s successful career includes international assignments in Germany, Ireland, and the Netherlands as well as international responsibilities for Asia, Australia and Latin America.

Tap Into the Power of Collaboration To Grow Your Business, Part 2

In Part 1 of this series, we discussed how collaboration can positively affect your business by producing better business decisions. Now, let’s discuss options for broadening your decision-making inputs by finding the right business group for you.