Equipment And Tool Institute Launches Important Service And Repair Capability Market Research Study
ETI is surveying automotive repair facilities to learn what services are offered by shops and which of those services are performed by in-house technicians, outsourced technicians or sending the vehicle to a different shop. The institute also would like to learn which services customers ask for that are currently being turned down and why.
YANG Hosting Regional Meet-Up In Detroit
This is the sixth event hosted by YANG since the Regional Meet-Up program was announced in June 2015. These events provide local opportunities for young professionals to gain industry insights and build their networks without traveling far from home.
J.D. Power Study Reveals Impacts Of Technology On Reliability Of Vehicles
Problems with technology continue to affect vehicle reliability according to the J.D. Power 2016 U.S. Vehicle Dependability Study (VDS). The number of problems with infotainment, navigation and in-vehicle communication systems – collectively known as audio, communication, entertainment and navigation (ACEN) – has increased and now accounts for 20 percent of all customer-reported problems in the study.
ASA Launches New OE Information Resource
The ASA Original Equipment Manufacturer (OEM) Resource website will serve as a consolidated hub for manufacturer-specific scan tool information, calibration and reprogramming updates, training materials and service information. The website was developed by repairers for repairers, with direct input from the manufacturers.
Auto Care Association Presents Technology Minute Videos
The Auto Care Association has released the first in a series of animated Technology Minute online videos about the association’s technology standards and best practices. The videos are aimed at fostering awareness and understanding of the standards by presenting individual 60-second videos in simple, approachable terms that are appropriate for multiple audiences, the association says.
MACS Elects Board Officers For 2016
The MACS Board of Directors has 13 members: four members representing service and repair, four members representing distribution, four members representing manufacturing and the past chairman.
Register Now For ToolTech 2016, April 25-28, In Monterey, California
“Automotive Technology … Life In The Fast Lane” – the Equipment and Tool Institute’s ToolTech conference – is an unparalleled opportunity for industry professionals to network and meet with OEMs, tool and equipment companies, national chain stores, large suppliers, dealer groups, distributors, manufacturer reps and many other industry leaders.
Management Success To Hold Spring Convention Promoting Shop Owner Best Practices
Good service alone is not enough to grow your shop. In today’s competitive environment, the key to your success lies in establishing a disciplined strategy to acquire new customers and expand existing relationships. That’s the focus of Management Success’s upcoming semi-annual Spring Convention 2016 scheduled for April 8-10 in Scottsdale, AZ, where clients will be exposed to the latest auto industry developments.
ASA Announces Partnership With eMarketing Sherpas
eMarketing Sherpas designs, develops and implements digital-based sales, marketing and customer-service solutions to automotive-related businesses. The company offers a suite of software products and services that auto body and service repair shops can use to improve their sales, customer service and marketing.
NASTF To Discuss The Road To Great Technicians
“Building the Road to Great Technicians” will be the featured topic at the National Automotive Service Task Force (NASTF) Spring 2016 General Meeting. The NASTF Spring Meeting will take place from 1-4:30 p.m. CST on Wednesday, March 2 in Overland Park, KS.
iATN Launches Mobile App
The new mobile app from iATN gives its members the opportunity to fully participate in all network discussions from their iPhone or iPad. With iATN: Auto Pro Community, members can reply to existing discussions, start new ones and attach photos and videos to their messages. They also can receive notifications when someone replies to their message or participates in a discussion to which they’re subscribed.
Teens Get Back In The Driver’s Seat As The Economy Picks Up
“It seems like many teens really do want to drive after all, and much of the earlier decline in driving was due to the disproportionate effect of the economy on teen employment,” said Highway Loss Data Institute Vice President Matt Moore. “When teenagers have jobs, they have more of a need to drive, along with money to help pay for it.”
