Don’t Sell Shocks And Struts; Educate Customers Instead
Success comes down to informing customer about the benefits of replacing worn or damaged components.
Do Customers Know Their Suspensions Have Failed? (Video)
Suspensions degrade so slowly drivers often don’t notice. This video is presented by The Group Training Academy.
NHTSA Launches Interactive, Searchable Recall Dashboard
Website makes over 50 years of recall data easily available to the public.
5 Tips For Selling Preventive Maintenance
Here’s 5 ways to improve the effectiveness of selling preventive maintenance.
VA Gov. Signs Vehicle Safety Inspection Program Legislation
Regular safety inspections by a qualified tech can identify most safety issues, according to ASA.
Texas Bill Eliminating Vehicle Safety Inspections Defeated In Senate
Every year, inspection stations across the state fail vehicles because of bald tires, malfunctioning headlights, brake failure, loose lug nuts and other serious safety concerns.
Pennsylvania Bill Incorporates Recall Checks Into Safety Inspections
Pennsylvania House Bill (HB) 2297 would require state vehicle safety inspections to include a review of any potential safety recalls using the vehicle’s VIN number and notify the owner or driver of the vehicle if it’s subject to a recall.
