AI Hallucinations
What does artificial intelligence think your team and your services look like?
Timeless Quotes To Teach & Inspire
We hear plenty of opinions in the aftermarket – some of them are worth listening to.
DRIVE Honors Mobile Transport Repair
Eddie Lawrence from Colorado’s MTR reaches Master Elite status.
How Great Employees Help Maximize Shop Professionalism
In this SOS podcast episode, Roy Niemi explains that solid hiring can be complicated.
The Key Ingredient Every Operation Needs To Be GREAT
The first step to creating a lasting, winning culture within your shop is to get honest with yourself about what’s broken.
Build A Winning Culture By Allowing Failure
Yes, strive for victory, but great shops know that solid training moments come by learning from mistakes.
Despite Challenges, Independent Repair Shops Grow
Shop4D Top Performing Shops Collectively Increased Annual Sales By More than 40% Year-Over-Year.
The Reason You Work Helps Guide Your Success
To benefit your shop, start with the ‘why’ – why are you a shop owner? The answer is, in many cases, revealing.
Shop Operations – Where I’ve Been, Where I am
When you look back on your shop’s history you can really see how far you’ve come.
When Succession Planning Succeeds
91 years after its founding, the fourth generation of Myers ownership has taken the helm at Gladwin, MI’s Myers For Tires.
Parting Thoughts
One of my favorite aspects of the job has been learning about the best practices of shops around the country.
Adapting To Change – The Key To Success In Business
It is often said that change is the only constant. Nobody understands that better than Chuck Wichrowski, owner of Baum Boulevard Automotive, an 8-bay automotive repair shop in Pittsburgh, PA. He has built his entire business model around the concept.
