William Johnson, Author at Shop Owner Magazine
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Shop Profile – D’s Auto & Truck Repair, Holland, Michigan

“I’m not sure why anybody ever came to work for me. We were a disorganized mess.”

Wichita, KS Shop Profile – Myers Automotive

Business growth is great, but too much too fast can be a nightmare. Luckily, Chris Myers didn’t realize that.

Shop Profile – JO•CO Auto, Merriam, KS

Alan Heriford is so committed to training, culture, respect, love and success that luck doesn’t need to be considered. 

Shop Profile – Veenstra’s Garage, Grand Rapids, MI

Mike Veenstra ditched stale marketing techniques and began targeting higher-quality customers – it worked.