Identity Crisis and the Rise of the Specialist
Is it time to move on from ‘technician’ and become ‘specialists’ in the shop?
Working Smarter Instead of Harder
Imperfect people can perform at or near perfection when they have perfect processes.
What Would I Say To My Younger Self?
Hindsight is 20/20 – wouldn’t it be nice to have better foresight?
The Hidden Dangers of Inflation
You could be going backward if you’re not increasing sales fast enough.
How Many Holes Are In Your Management Bucket?
Being super busy isn’t always a recipe for super success. Make every car count.
The Necessity For Advertising
It’s not enough to just get customers through the door – keep them coming back for all of their service needs.
My Father’s Shop To Award Tools To Schools
Nominations will be open for a week. Trade schools, high schools and colleges in Continental US are eligible.
Building a Shop Culture of Success
Write out your plan for success and train your entire team to follow it!
Building A Winning Strategy
If you get one percent better each day for one year, you’ll end up 37 times better by the time you are done.
Beating The Tech Shortage Through Mentoring
How understanding the 80/20 Rule and creative mentoring can make the shortage less threatening.
With Safety, The Smallest Miss Can Bring Big Problems
Your most important asset isn’t your building, contents or customers but employees. Adopt a preventive measure mindset.
Don’t Stress – Dress For Success And To Impress
What message is your appearance communicating to your clients? What is seen often speaks louder than what is said.