WIX Filters Launches 'We Love Engines' Marketing Campaign -

WIX Filters Launches ‘We Love Engines’ Marketing Campaign

WIX Filters, a member of the Affinia Group family of brands, is launching a new integrated marketing communications program to promote a single, cohesive WIX Filters message under a creative platform titled "We Love Engines."

WIX Filters, a member of the Affinia Group family of brands, is launching a new integrated marketing communications program to promote a single, cohesive WIX Filters message under a creative platform titled “We Love Engines.”

The new platform is designed to demonstrate that WIX and its customers and partners share one unified passion – a love for the one thing that got the WIX brand where it is today – engines.

“At WIX Filters, we love engines; we love everything about them,” said Mike Harvey, brand manager.  “Because our customers share in this passion, we launched our new ‘We Love Engines’ campaign to forge deeper customer connections and engagement with our brand.”

The campaign includes print advertising for light duty and heavy duty automotive trade publications, with creative elements highlighting every day connections between customers and engines – from the No. 39 WIX Filters Chevrolet driven by Ryan Newman to hard-working farm trucks described as “man’s best friend.”

The campaign also includes two 30-second television advertising spots on national cable and two 60-second and five 30-second radio spots on NASCAR programming through the Performance Radio Network.  All television and radio spots can be tagged with customers’ logo, telephone number and websites.

“The ‘We Love Engines’ campaign was inspired by the intriguing stories we heard from customers about their passion for engines,” said Rusty Williams, group creative director of Wray Ward, the Charlotte marketing communications firm that developed the campaign.

“Our overarching message is that only WIX Filters offers the ultimate protection for any vehicle, whether it’s driven on a NASCAR track or an unpaved farm road,” Williams said.  “The campaign is also designed to reinforce the leadership position and technical superiority of WIX in the filtration category.”

In addition to print and broadcast advertising, the campaign employs mobile and social media programs to reach customers.  For example, all print advertising includes QR codes that link to videos highlighting customers’ love of engines.

The videos, which feature Ryan Newman, TeamWIX driver Logan Ruffin and crew chief Darian Grubb discussing their passion for engines and motorsports, are promoted on the WIX website – www.wixfilters.com; Facebook page – facebook.com/wixfilters; Twitter – @WIXFilters; and YouTube page – youtube.com/TheWIXFilters.  The videos are also available to customers at service waiting areas, customer service centers, standalone displays and computer kiosks.

The campaign includes a public relations program to promote category leadership and technical expertise under the “We Love Engines” platform.  The program also includes communications support for new product launches, expanded sponsorship outreach efforts and promotion and trade show support.

“Our integrated campaign is designed to tell the WIX story from those who use and rely on our products every day,” Harvey said. “It helps us celebrate an international love of engines and reminds customers that only WIX Filters is there for them.”

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Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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